Quality Analyst-SMS
ibex
Date: 5 days ago
City: Mandaluyong City
Contract type: Full time
- Review quality of work completed by Vendors/Associates using remote viewing methods
- Proactively identify and escalate issues to Operations Manager as required
- Follow-up on customer inquiries
- Manage all entries in our databases and ensures consistency and accuracy
- Foster a positive team environment
- Ensure confidentiality of internal and external data
- Perform ad-hoc projects and other duties as assigned
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