Projects Administrator

myGwork - LGBTQ+ Business Community


Date: 2 weeks ago
City: Taguig
Contract type: Full time
This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

Performance Objectives:

Technical

  • Acquire and develop a working knowledge of UK pension schemes, their benefit structures and the data and calculations involved in operating them
  • Assist in projects associated with analysing data quality, identifying data issues and proposing solutions

After the initial training period, over agreed timescales and with experience gained-

  • To be able to undertake a data analysis and produce initial results

Excellence

  • In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved
  • Adhere to standard processes, procedures and documentation for due diligence exercises
  • Be a point of reference on technical issues and non-standard cases
  • Monitor own workflow to ensure service levels are achieved

People

  • Maintain and develop further knowledge of pension schemes within the team

Clients

  • Provide an efficient, professional service to meet all client/scheme member needs and to promote the Willis Towers Watson brand
  • Identify areas where the service to clients /members could be improved and communicate findings to the Team Leader
  • In conjunction with the Team Leader, demonstrate commitment by ensuring that personal targets and deadlines are met

Financial

  • Ensure that targets and deadlines are met for submission of expenses and time-sheets
  • Work with Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products

Qualifications

  • Pass or above for Maths and English assessment, plus demonstrable work experience in systems/analysis or a relevant degree discipline
  • Prepared to pursue intensive training in order to gain UK pensions legislative knowledge both current and historic.
  • Strong attention to detail and able to work to a high level of accuracy.
  • Proven and demonstrable problem solving and analytical skills.
  • Interpersonal skills to include excellent written and verbal communication.
  • Good time management skills and the ability to organise and prioritise own workload.
  • Computer literate with good IT skills, particularly MS Excel and data analysis.

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