Project/Program Manager - Vice President

JOB DESCRIPTION

The CCB Operations Program and Project Management Group is a team of experienced professionals aligned with Line of Business strategic initiatives driving execution, growth, better controls, and enhanced customer experiences. The Senior Project Manager is accountable for the management of projects/program from initiation to closure. This individual will be responsible to directly manage multiple projects or a large program of varying complexity, possibly cross-department or cross-division and possible at various geographic locations. This position is responsible to organize, direct, manage, control and execute the activities of assigned projects/programs in order to ensure that projects are completed on time, within the approved budget, and within stated strategic and business goals and objectives. The Senior Project Manager partners closely with business, technology, and other support partners to ensure successful execution. Clear communication, transparent reporting, and effective presentation building are vital elements of the position. The successful candidate will excel at creative thinking and problem solving; be self-motivated, confident, organized and ready to work in a fast-paced, energetic environment.

Job Responsibilities:

• Understand and combine strategic vision with tactical expertise and analytical problem-solving skills to identify opportunities that enhance competitiveness, boost profitability, and address evolving customer needs.
• Leverage data, employee or customer feedback and market analytics in developing innovate, even disruptive solutions, that help deliver the best products for employees and customers
• Lead projects from strategy development to execution by comprehending the interdependencies among various variables, engaging stakeholders, and assessing risks, issues, and decision impacts.
• Prepare and present comprehensive project charters, status reports, and proposals, thoroughly vetting them with partners to secure buy-in, identify risks and complexities, and ensure viable solutions before presenting to senior executives. Display expertise in the use of project management tools and methodologies (e.g., Agile, Waterfall, Scrum) and the ability to apply them effectively.
• Allocate time effectively, ensuring that project tasks are completed within set deadlines. This involves prioritizing tasks, working on multiple priorities, and managing time constraints for both the project manager and the team.
• Anticipate potential risks, assess their impact, and develop strategies to mitigate them. Adapt to changing circumstances, project requirements, and stakeholder needs.
• Negotiate with stakeholders, vendors, and team members to reach mutually beneficial agreements.
• Understand and manage one's emotions, as well as empathize with team members and stakeholders. Partner with PMO Lead in building strong relationships and fostering a collaborative work environment among team members, project teams and colleagues.
• Inspire, motivate, and guide team members towards achieving project goals. Set clear vision, provide direction, and foster a positive team environment.
• Make informed and timely decisions, often under pressure, that keep the project on track and aligned with strategic goals.

Required qualifications, capabilities, and skills- Internal

• Bachelor’s degree required
• Requires business project experience
• Proficient in project management software (e.g., Microsoft Project, SharePoint, Microsoft products).
• Excellent end-to-end problem solving skills and ability to prioritize issues and analysis
• Strong interpersonal, influencing, and listening skills – ability to interact with colleagues at all levels and achieve goals without direct control over resources
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
• Works independently and can direct the activities of other PMs or matrixed team resources.

Preferred qualifications, capabilities, and skills

• People management experience preferred
• Experience in delivering projects using Agile Project Methodologies is a plus.
• Strong understanding of project management methodologies, including Agile and Waterfall.
• Excellent organizational, analytical, and problem-solving skills.
• Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Openness to an environment of active developmental feedback from peers and managers
• Conflict resolution, negotiation and influencing skills
• PMP or CAPM certification is a plus.

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.