Project Manager I (Individual Contributor)

Summary

The Project Manager I (Engagement Coordinator) is responsible for overseeing the successful deployment of RealPage products. The PM I partners with each assigned customer to understand their desired implementation timeline then creates a deployment schedule to meet that timeline. The PM I works with each Implementation resource assigned to the project to ensure the RealPage products are scheduled to deploy concurrently, and as efficiently as possible.

The Project Manager is responsible for providing weekly updates to the customer via email on the status of the project. This includes the agreed upon deployment schedule, as well as the status of the deliverables needed to deploy each product. The PM I will act as coordinator and help our Engagement Managers manage their products. PM I also streamline the deliverable collection process and provide a comprehensive update on what has been received and what is still outstanding.

Primary Responsibilities

• Oversee deployment/implementation of RealPage products for assigned clients
• Manage project management plans for Add-on and SMB Customers
• Partner with RP implementation resources to provide a streamlined onboarding experience
• Create consolidated deployment schedule
• Provide deliverables tracking across the RealPage solutions
• Provide weekly project updates to customers via email
  
  
  

Required Knowledge/Skills/Abilities

• Graduate of any four-year course related to business or IT
• Advance knowledge of Microsoft Office products
• Strong project management skills required; ability to manage multiple priorities simultaneously
• Outstanding verbal and written communication skills; excellent presentation skills
• One year of proven effectiveness leading and facilitating meetings
• Ability to prioritize, multitask and perform effectively under pressure
• Strong attention to detail
• Ability to adapt to change and work well in a dynamic environment
• Understanding of and experience with multifamily industry operations and marketing
• Knowledge of RealPage products and platform features, integrations and best practices
• Set priorities, develop an action plan, monitor progress towards goals and track details/data/information/activities as directed
• Leverage customer’s perspective to drive priorities and decisions that meet customers’ and own organization’s needs
• Must be willing to work in a fixed Night Shift Schedule
• Must be flexible in terms of Work Arrangement (On site, Home or Hybrid)