Project Manager - Client: Healthcare Staffing

Department: Boutique Client

Location: Philippines

Compensation: $13.00 / hour

Description

About the Client
Our client is a leading healthcare staffing and home health agency known for connecting quality healthcare providers with medical facilities across the nation. They pride themselves on their innovative approach to healthcare staffing, utilizing cutting-edge technology to streamline operations. With a 100% commitment to quality, trustworthiness, dedication, and caring, they're revolutionizing how healthcare staffing services are delivered.

Why this role exists
This position is crucial for implementing and enhancing the organization's business systems and procedures to drive operational efficiency. The role exists to bridge the gap between field-level employees and corporate leadership, ensuring smooth implementation of technical systems while maintaining the company's commitment to exceptional healthcare staffing services. By optimizing processes and maximizing new implementations, this position directly impacts the company's ability to deliver fast, efficient staffing solutions.

The Impact you’ll make

• 
  Systems & Technical Leadership
  
  
  
  • Provide technical support to internal and external staff
  
  
  • Troubleshoot and implement new system requirements
  
  
  • Establish system protocols for new enhancements
  
  
  • Assist in automation development
    
    
    
  
  
  
  
  
  


• 
  Process Improvement
  
  
  
  • Analyze current business processes
  
  
  • Make recommendations based on professional business knowledge
  
  
  • Create and develop monitoring tools
  
  
  • Improve training and operational procedures
    
    
    
  
  
  
  
  
  


• 
  Project Management
  
  
  
  • Define project scope, objectives, and deliverables
  
  
  • Oversee implementation projects from start to finish
  
  
  • Coordinate with HD Lead on improvement areas
  
  
  • Ensure efficient team operations
    
    
    
  
  
  
  
  
  


• 
  Stakeholder Management
  
  
  
  • Work directly with teams to understand operational needs
  
  
  • Coordinate with management on organizational initiatives
  
  
  • Communicate process changes across all organizational levels
  
  
  • Support training initiatives
  
  
  
  
  
  

Skills, Knowledge and Expertise

Required:

• Minimum of 1-2 years of experience in any of these roles:
  
  
  
  • Business Systems Coordinator/Administrator
  
  
  • Project Coordinator
  
  
  • Operations Coordinator
  
  
  • Process Improvement Specialist
  
  
  • Technical Support Coordinator
  
  
  • Administrative Operations Specialist
  
  
  
  
  
  


• Demonstrated skills in:
  
  
  
  • Basic project management (planning, coordination, documentation)
  
  
  • Technical troubleshooting
  
  
  • Process documentation and improvement
  
  
  • Training or knowledge transfer
  
  
  
  
  
  


• Technical background must include:
  
  
  
  • Proficiency in Microsoft Office Suite (especially Excel)
  
  
  • Experience with business systems or workplace software
  
  
  • Basic understanding of automation tools
  
  
  • Comfort with learning new software platforms
  
  
  
  
  
  


• Communication experience through:
  
  
  
  • Writing technical documentation
  
  
  • Creating process guides
  
  
  • Delivering training
  
  
  • Cross-team collaboration
  
  
  
  
  
  


• Bonus experience (not required):
  
  
  
  • Healthcare industry background
  
  
  • Customer service experience
  
  
  • Virtual collaboration tools
  
  
  • BPO/Outsourcing industry experience
  
  
  
  
  
  


• WFH Set-Up:
  
  
  
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  
  
  • Internet speed of at least 40MBPS
  
  
  • Headset with an extended mic that has noise cancellation and a webcam
  
  
  • Back-up computer and internet connection
  
  
  • Quiet, dedicated workspace at home
  
  
  
  
  
  

Your Superpowers:

• Technical expertise in systems implementation and troubleshooting


• Natural problem-solving abilities


• Exceptional written and verbal communication skills


• Strong attention to detail


• Project management prowess


• Ability to translate complex technical concepts for various audiences


• Change management expertise


• Process optimization mindset

You should apply if…

• You thrive in fast-paced healthcare environments


• You're passionate about improving systems and processes


• You believe in putting patients first and all else will follow


• You enjoy bridging the gap between technical solutions and business needs


• You're committed to continuous improvement


• You believe that happy workers do a better job


• You're excited about making a difference in healthcare staffing

What to expect...

Work Setup:

• Remote position


• Must have a reliable internet connection and a quiet workspace


• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday


• Fixed schedule: 9 AM to 5 PM PST (8 hours daily, 40 hours per week)

Compensation:

• $13 per hour


• No benefits package included

Benefits