Program Manager (PMO)

Important Information

Location: BGC Taguig, Philippines

Experience: 5 years

Job Mode: Contract (subject for regularization)

Work Mode: Hybrid (2x per week)

Job Summary

The Program Manager is responsible for overseeing a portfolio of related projects, ensuring alignment with strategic objectives, and driving successful delivery through governance, coordination, and stakeholder engagement.

Roles and Responsibilities

Program Planning & Governance

• Define program scope, objectives, and success criteria.
• Monitor projects details and status to support portfolio tracking.
• Establish governance structures and reporting mechanisms based on CCEAP standards and procedures.
  
  

Stakeholder Management

• Engage with CCEAP technology PMO, Technology leadership, business partners, and other cross-functional teams.
• Manage expectations and ensure alignment across the tower assigned.
  
  

Project Oversight

• Coordinate and monitor interdependent projects.
• Support project managers in resolving escalations and resource conflicts. Raise issues to Technology PMO.
  
  

Risk & Issue Management

• Identify, assess, and mitigate program-level risks.
• Ensure timely resolution of critical issues.
  
  

Resource Management

• Optimize resource allocation across projects.
• Performance Tracking & Reporting
• Track KPIs and program milestones.
• Provide regular updates to the technology PMO.
  
  

Standards & Methodology

• Ensure adherence to CCEAP PMO standards, tools, and templates.
• Promote continuous improvement and knowledge sharing.
  
  

Change Management

• Lead CCEAP PMO change initiatives.
• Support organizational readiness and adoption strategies.
  
  
  
  

Qualifications and Skills

• 5+ years' experience in PMO or Program Manager.
• Excellent verbal and written communication skills.
  
  

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.