Program Management Specialist - GSRS - Shared

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

We're looking for a driven and experienced Program/Project Manager to join our team and lead initiatives focused on enhancing our security operations through strategic improvements and automation. In this role, you'll be instrumental in identifying opportunities, defining project scope, and driving the successful execution of projects that boost the effectiveness of our security measures and create efficiencies across various teams.

You'll also work closely with cross-functional groups, ensuring seamless collaboration with operations teams. A key part of your role will be enabling operations managers to deliver actions and projects in a timely manner, meeting the needs of our business stakeholders. If you're passionate about optimizing security processes, leveraging technology for automation, and working collaboratively to achieve significant operational impact, we encourage you to apply. .

Position Responsibilities

• Provide end-to-end project coordination in collaboration with cross functional teams across new content launches and process improvement initiatives.
• Work with global process owners to help drive standardization and change management. Communicate process changes to impacted team members.
• Send out routine communications about the overall project/program status for the various stakeholder groups, both internally and externally with key partners.
• Work cross-functionally with teams within GOC to ensure critical paths are on track.
• Track project performance, specifically to analyze the successful completion of short- and long-term goals
• Coordinate regularly with multiple stakeholders to support projects
• Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with strategic goals for security effectiveness and operational efficiency.
• Develop and maintain comprehensive project plans, including timelines, resource allocation, risk management strategies, and communication plans.
  
  

Qualifications

Minimum Qualifications

• 3+ years of progressive experience in project or program management,
• Proven experience working with cross-functional teams and managing stakeholders at various levels.
• Proficiency in project management methodologies and tools.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to articulate complex technical concepts to non-technical audiences.
  
  

Preferred Qualifications

Preferred Qualifications

Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:

• Team-oriented work style with proven expertise in problem-solving and innovation.
• Versed in industry standards in relation to scaled security operations or business process management.
• Operational experience, process improvement and automation skills.
• Asana work management tool expertise
  
  

Benefits

• We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
  
  

At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].