Product Specialist

SKYGO Marketing Corporation is one of the country’s leading producers of alternative motorcycle brands with a portfolio of motorcycle models distributed in over 230 branches across the country. It is part of a bigger group of companies in the retail, logistics, supply chain, and financing industries.

At SKYGO, we value holistic career growth while ensuring that employees attain good work-life balance. We invest on our People and encourage intensive competency trainings for personal and professional development. We take pride in delivering quality results in a culture of camaraderie that allows our members to become more productive. SKYGO is also a globally certified Great Place to Work.

When you join the SKYGO family, you become a part of our dynamic and growing family as we continue to search for a competent, passionate, and happy colleague who will help us deliver the company's brand promise:

The Best For You!

We are hiring for:

Product Specialist

JOB RESPONSIBILITIES:

• Develop an in-depth understanding of the motorcycles and related products. Stay up-to-date with the latest features, specifications, and technology advancements
• Interact with customers, both in person and online, to provide information, answer questions, and assist them in making informed purchasing decisions.
• Showcase motorcycles and related products in a compelling and engaging manner. Conduct product demonstrations and explain key features to potential buyers.
• Work closely with the sales team to provide product knowledge and support during the sales process. Assist in closing deals and achieving sales targets.
• Stay informed about market trends, competitor offerings, and customer preferences. Provide feedback to the company regarding product improvements and new product development opportunities.
• Train staff and sales personnel on product features, benefits, and selling techniques.
• Participate in motorcycle events, trade shows, and promotional activities to represent the company and its products. Coordinate and organize product launches and events.
• Build and maintain positive relationships with customers, addressing any post-purchase questions or concerns.
• Offer basic technical support to customers and troubleshoot common issues. Coordinate with the service department for more complex technical problems.
• Maintain records of customer interactions, sales, and inventory levels. Prepare reports on sales performance and customer feedback.

JOB QUALIFICATIONS:

• A degree in marketing, business, or a related field can be advantageous.
• Thorough knowledge of the motorcycle models, specifications, and related accessories offered by the company is a PLUS.
• Strong sales and interpersonal skills, including the ability to engage with customers, build and build rapport.
• Excellent communication skills, both verbal and written, for presenting products, creating marketing materials, and communicating with customers.
• Basic technical knowledge of motorcycles and the ability to troubleshoot minor issues.
• A customer-centric approach with a dedication to providing exceptional service and support
• Ability to work collaboratively with sales, marketing, and service teams
• Willingness to work weekends, attend events, and travel as required
• A deep interest and passion for motorcycles and the motorcycle culture is essential.