Product Owner

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Job Summary

The Product Owner leads the development of pilot products and engagement leads for BU stakeholders in the bank. Digital Products and Solutions that are based on business objectives and customer research. They are responsible for determining product requirements, managing the development timeline, and working with a cross-functional team across the organization to launch and operate pilot products.

The Product Owner utilizes customer-centric design and agile and lean startup approaches to be able to deliver products that address customer challenges and meet business objectives.

Duties and Responsibilities

• Serve as Engagement Lead with Business Units and lead cross functional team in problem solving and opportunity finding.
• Serve as the voice of the customer and able to turn customer insights into actionable outcomes
• Possess a fundamental understanding of the end-to-end customer experience
• Develop, own, and execute the product roadmap, including being able to translate the roadmap into well-defined product requirements, features, user stories, and acceptance criteria
• Partner with stakeholders across the organization to inform the product strategy, vision, features, and metrics
• Work in an Agile environment and continuously review the business needs, refine priorities and deliverables, and identify opportunities and risks
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of the customer and stakeholders
• Work with the customer experience and support teams to define operations support handling and monitoring during the pilot stage of the product to create a delightful experience for the end user
• Read and analyze product performance data as input to making decisions
• Develop and maintain appropriate tracking and reporting of product performance post-launch
• Collaborate well with the cross-functional team from research, design, engineering, and marketing to deliver requirements in a timely manner.
• Manage project plan and deliverables that is aligned with stakeholders.

QUALIFICATIONS:

• Customer first mindset
• Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
• Proficiency in the use of analytic tools (e.g. Google Analytics, Firebase, PowerBI)
• Excellent communication skills, with the ability to engage, influence, and inspire the team and stakeholders to drive collaboration and alignment
• High degree of organization and personal accountability

*Candidates must be willing to report in Makati 5 days a week.