Process and Systems Officer – Procurement Governance

Maxicare Healthcare Corporation


Date: 6 days ago
City: Makati City
Contract type: Full time
Position Overview

The Process & Systems Officer plays a key supervisory role in optimizing business processes. This role focuses on assessing current processes, implementing improvements, updating documentation, and conducting efficiency audits.

Key Responsibilities

Process Improvement:

  • Lead strategic initiatives to enhance operational efficiency.
  • Analyze and optimize existing processes.
  • Design and implement new processes to drive productivity.
  • Maintain process documentation and ensure compliance with standards.
  • Collaborate with various departments to implement process changes.
  • Train teams on new processes and tools.
  • Monitor process performance and report progress.
  • Identify and mitigate process-related risks.

Other Duties

  • Act as the document controller for Health Network Management (HNM).
  • Manage the QMS enrollment of HNM documents.
  • Ensure proper filing of HNM documents.
  • Create templates for future use.
  • Retrieve files as needed.
  • Perform other related tasks as assigned.

Desired Competencies

  • Critical Thinking
  • Stakeholder Management
  • Project Management
  • Leadership and Teamwork
  • Innovation and Risk-Taking
  • Change Management

Desired Skills

  • Proficiency in MS Office and Data Analysis tools
  • Excellent communication and interpersonal skills
  • Strong organizational and planning abilities
  • Analytical and troubleshooting skills
  • Attention to detail

Qualifications

  • Degree in Business Management, Data Science, Engineering, or related field.
  • 3-5 years of experience in process improvement, asset management, performance management, or data analytics.
  • Preferred experience in Healthcare, Insurance, Pharmaceuticals, FMCG, or other service-oriented industries.

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