PLATFORM DEVELOPMENT OFFICER

Bank of the Philippine Islands (BPI)


Date: 1 day ago
City: Manila
Contract type: Full time
The Platform Development Officer Assists the Platform Development Head/ Team Lead in monitoring the development and testing of new services, features, enhancements of the bank’s digital platforms.

Responsibilities

Requirements Gathering

  • Serves as liaison between business and IT to define the project requirement
  • Participates in product development and system evaluation
  • Attends vendor presentation/walk thru
  • Evaluates the user request for system revision or enhancement
  • Prepares and approves requirement specifications in standard format under the supervision of the Platform Development Team Lead
  • Reviews the business requirements to ensure consistent customer experience and endorse to technical team for development

Project Documentation

  • Assists the Platform Development Team Lead to prepare project documentation as necessary
  • Reviews the technical documents such as BRD, FSD, COR, RASIMP, etc.
  • Reviews the technical design including screens design and flow to ensure consistent customer experience

User Training

  • Supports user training, education, tutorial, and orientation about the supported systems

Project Implementation and Monitoring

  • Ensures the quality of features through various user acceptance testing (UAT) activities in coordination with System Quality Assurance (SQA) teams
  • On-boards new products and services as well as enhancement to existing services which includes review of requirements prior to endorsement for implementation by SQA
  • Attends regular stand-up meetings
  • Follows standard in project management as required by PIO
  • Monitors project progress and performance
  • Regularly reports accomplishments and status of ongoing initiatives to Platform Development Head
  • Continuously reviews the procedures to improve process and reduce TAT (Turnaround Time)

BAU Support

  • Ensures business as usual by providing system support to the corresponding business unit of each team
  • Conducts pre-production script execution testing
  • Conducts pre-production validation of customized set-up
  • Conducts production issue replication in UAT environment

Others

  • Handles assigned systems
  • Performs Personnel Administrative Functions
  • Implements Special Projects as needed
  • Performs all other related Platform Development functions which may be assigned by the Division/Department Head

Qualifications

  • Bachelor’s Degree in any 4-year course
  • Must have at least 2 years of related experience
  • Must have experience in Digital Banking platforms
  • Must have experience or background in financial services, banking, business management and/or Information Technology (IT)
  • Must be proficient in basic computer applications (Microsoft Word, Excel, and PPT)
  • Must have Project Management skills and experience
  • Must have Above-average communication skills, and proficient in oral and written communication
  • Must be empathetic, and understand the needs of the clients
  • Must be team player, collaborative and can work with different workstreams
  • Must be organized and can work effectively independently and with teammates
  • Has the ability to apply sound problem-solving techniques to various situations
  • Has knowledge in Risk Management and Compliance
  • Has familiarity with mobile operating systems (iOS, Android, etc.)
  • Has knowledge in banking products and services

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