PeopleOps Specialist - MANDARIN Speaker

About the role

The People Operations Specialist (MANDARIN Speaker) supports a wide range of global people systems, processes, and initiatives. They are responsible for identifying, recommending, and working to implement creative solutions that leverage technology & create efficiencies. Works under moderate supervision.

What you’ll be doin

• g
  Responsible for data integrity of Pontoon’s two global HR Information Systems, Avature and SAP SuccessFactor
• s.Acts as a trusted resource of the Human Resources team. Partners with HR team members to assess needs and implement solutions, while providing change management suppor
• t.Provides coaching and support to leaders and colleagues regarding global HR processes. Identifies and analyzes issues and recommends the appropriate actio
• n.Provides project management support for HR initiatives. Manages and prioritizes multiple projects across multiple functions with minimal supervision; exercises appropriate level of judgment on the completion of the task and follows through on issues in a timely manne
• r.Engages in continuous improvement efforts as it relates to the improvement of efficiency or service level for any Human Resource process or interactio
• n.Documents global HR processes in various formats including SOPs & Process Map
• s.Assists with the creation of global job descriptions. Partners with hiring managers and HR Business Partner team to maintain global job description librar
• y.Plans and participates in global employee engagement & wellbeing initiative
• s.Prepares internal communications for regional and/or global distributio
• n.Responds to Tier 3 inquiries escalated from shared People Operations mailbo
• x.Generates and distributes regular and ad-hoc report
• s.Assists in the development and implementation of global HR processe
• s.Always maintains strict confidentialit
• y.Participates in special projects and performs other duties as assigne

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About

youEDUCATION & JOB REQUIREMEN

• TS:A minimum of 2-3 years of experience in a fast-paced HR environment that demands a high level of organization and attention to deta
• ilsBachelor’s degree is strongly preferr
• ed.Can speak, read and write MANDAR

IN
KNOWLEDGE, SKILLS & ABILIT

• IES:Skilled in communicating effectively verbally and in writ
• ing.Ability to establish and maintain effective working relationsh
• ips.Project planning and task management required; demonstrated ability to meet deadli
• nes.Effective written, oral communication, and interpersonal relation ski
• lls.Strong attention to detail in composing and proofing communications & repo
• rts.Ability to organize, prioritize, and manage workflow in a fast-paced environm
• ent.Ability to manage competing tasks and demands and can work with frequent change, delays, or unexpected eve
• nts.Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outl
• ook.Open for a fixed term contract for 1
• yearOpen to a morning shift and WFH se