Global Corporate Operations Project Lead/Manager

WTW


Date: 3 weeks ago
City: Taguig
Contract type: Full time
Description

Overview

Global Corporate Operations brings together HR and Finance operations under a global centralized team with a common focus on delivering a simplified, digitally enabled, world class transformational experience to our business partners with the highest integrity and quality.

Major Accountabilities

  • The role manages key projects within the Global Corporate Operation (GCO) team.
  • The role supports GCO in service delivery strategy and execution across all supported locations and client groups.
  • To identify trends and process gaps and drive a culture of improvement.
  • To manage issues and process complexities through partnership with various stakeholders
  • Support measurement mechanisms and reporting’s according to the need of the business
  • Drive focus areas around client orientation and Customer satisfaction

Qualifications

Knowledge/Skills/Behaviors Required

  • 4-5 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics
  • Knowledgeable in ServiceNow and Microsoft applications
  • Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance.
  • Strong communication, analytical, and presentation skills
  • Ability to form relationships with Business Partners and convey a high level of integrity and credibility
  • Combined analytical and influencing skills with comfort and flexibility working with different organization levels
  • Customer service orientation with ability to manage and support clients in sensitive situations
  • Ensures processes and control are aligned to established procedure (SOP's), protocols
  • High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented dynamic environment and maintain confidentiality at all times
  • Flexible to working in different shifts to provide global support
  • Will follow UK working hours

WTW is an Equal Opportunity Employer

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