Global Corporate Operations Project Lead/Manager
WTW
Date: 3 weeks ago
City: Taguig
Contract type: Full time
Description
Overview
Global Corporate Operations brings together HR and Finance operations under a global centralized team with a common focus on delivering a simplified, digitally enabled, world class transformational experience to our business partners with the highest integrity and quality.
Major Accountabilities
Knowledge/Skills/Behaviors Required
Overview
Global Corporate Operations brings together HR and Finance operations under a global centralized team with a common focus on delivering a simplified, digitally enabled, world class transformational experience to our business partners with the highest integrity and quality.
Major Accountabilities
- The role manages key projects within the Global Corporate Operation (GCO) team.
- The role supports GCO in service delivery strategy and execution across all supported locations and client groups.
- To identify trends and process gaps and drive a culture of improvement.
- To manage issues and process complexities through partnership with various stakeholders
- Support measurement mechanisms and reporting’s according to the need of the business
- Drive focus areas around client orientation and Customer satisfaction
Knowledge/Skills/Behaviors Required
- 4-5 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics
- Knowledgeable in ServiceNow and Microsoft applications
- Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance.
- Strong communication, analytical, and presentation skills
- Ability to form relationships with Business Partners and convey a high level of integrity and credibility
- Combined analytical and influencing skills with comfort and flexibility working with different organization levels
- Customer service orientation with ability to manage and support clients in sensitive situations
- Ensures processes and control are aligned to established procedure (SOP's), protocols
- High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented dynamic environment and maintain confidentiality at all times
- Flexible to working in different shifts to provide global support
- Will follow UK working hours
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