Patient Support Specialist
MicroSourcing
Date: 5 hours ago
City: Pasay
Contract type: Full time

Discover your 100% YOU with MicroSourcing!
Position: Patient Support Specialist
Location: Eastwood, Quezon City
Work setup & shift: Onsite | Mid to Night Shift
Why join MicroSourcing?
You'll Have
As a Patient Support Specialist, you will:
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Position: Patient Support Specialist
Location: Eastwood, Quezon City
Work setup & shift: Onsite | Mid to Night Shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement through mentorship, buddy systems, and a professional development budget.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Patient Support Specialist, you will:
- Support patients through various conditions via email and phone communications
- Work in rotational shifts to support various market regions
- Collaborate remotely with doctors, pharmacies, and delivery partners
- Identify and escalate opportunities for improving processes, products, or services
Non-negotiables
- 3+ years of experience in customer care or similar industries (e.g., hospitality, email support, call center, retail)
- Strong verbal and written English communication skills, with the ability to adjust tone to suit different customer interactions
- Natural team player with strong anticipation and problem-solving skills
- Familiarity with general computer skills; prior experience using customer service software, Mac, or Google Suite is a plus
- Willingness to work mid to night shifts (2 PM - 1 AM or 6 PM - 3 AM), with no fixed weekends off
- Passion or interest in healthcare and wellness
- Experience working in a healthcare company or related industry
- Background in quality assurance and process improvement
- Experience in handling English phone lines
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Experience Associate II
Conduent Business Solutions France,
Pasay
1 day ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Job...

Debt Capital Markets Analyst
TapTalent.ai,
Pasay
3 days ago
We're Hiring: Debt Capital Markets Analyst! We are seeking an experienced Debt Capital Markets Analyst to join our dynamic team. The ideal candidate will have extensive expertise in debt financing, capital markets analysis, and financial modeling to support our organization's strategic initiatives and client needs. Location: Pasay, Philippines Work Mode: Work From Office Role: Debt Capital Markets AnalystResponsibilitiesConduct analysis on...

Sales Manager
Concentrix Limited Company,
Pasay
5 days ago
Apply NowJob TitleSales ManagerJob DescriptionSales manager supporting adidas Globally, developing and creating alignment across all regions and geos.We’re on the hunt for a Sales Champion to take the lead across our global Customer Service network, supporting one of the world’s leading sports brands. This role is built for a performance-driven leader who lives for results and knows how to turn...
