Patient Service Coordinator
Helpware
Date: 9 hours ago
City: Cebu City
Contract type: Full time
Position Summary
The position involves reviewing scheduled studies, ensuring proper scheduling based on referrals, verifying paperwork, completing insurance processes, confirming clinical documentation, coordinating with staff, assisting with patient communications, and performing other necessary duties for efficient operation.
Responsibilities
The position involves reviewing scheduled studies, ensuring proper scheduling based on referrals, verifying paperwork, completing insurance processes, confirming clinical documentation, coordinating with staff, assisting with patient communications, and performing other necessary duties for efficient operation.
Responsibilities
- Review scheduled studies in advance of patient visits to ensure proper study scheduling based on referral
- Verify all required paperwork/documentation is in the system and complete insurance verification, financial clearance, and prior authorization
- Confirm completion of clinical documentation, lab results, medical form clearance, and medication cessation for exams requiring such
- Coordinate with technologists and specialists, communicating any appointment status changes or patient needs/limitations
- Assist with appointment confirmations, patient communications, and contacting referring physician offices as needed
- Coordinate VIP appointments and assist with overflow scheduling calls
- Perform other job-related duties as necessary for the efficient operation
- Previous experience as at least 1 year
- With experience as an Patient Service Coordinator or in a similar capacity
- Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
- Ability to type at least 40 wpm
- The ability to multi-task consistently and work in a fast-paced environment
- Previous experience as a medical receptionist/front desk or related experience
- Proficient in English at least B1
- Excellent written and oral communication skills
- With strong attention to detail
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Service for High Prio Banking Account
TORCH Solutions,
Cebu City
3 days ago
We are seeking an experienced Customer Service Representative to join our team. This full-time position is based in Central Cebu City, Cebu and will involve providing high-quality customer service to our banking clients with high priority accounts.What you'll be doingHandling inbound customer calls and responding to emails in a timely and professional mannerProviding product and service information to customers, answering...
Team Lead, Customer Support
Dynata,
Cebu City
4 days ago
Team Lead – Customer SupportWe are looking for a dynamic and experienced Team Lead – Customer Support to guide and mentor our Customer Care Support team. This leadership role is responsible for ensuring the delivery of exceptional support experiences to our business clients, driving operational excellence, and fostering a culture of continuous improvement and customer-centricity.Key ResponsibilitiesLead, coach, and develop a...
Process Excellence Consultant - L2
Wipro,
Cebu City
1 week ago
Job description: Working Setup: Onsite, Cebu Central Bloc Work Schedule: U.S. Night Shift Hours The Partner Quality Leader is responsible for ensuring ALIGHT’s CARE Quality Program is effectively executed and delivered upon by their aligned Partner team leads (TLs) when monitoring and coaching their Customer Care representatives. They will work closely with the Partner Site Operations Manager and ALIGHT customer...
