Patient Care Representative
SPLACE BPO
Date: 2 weeks ago
City: Davao
Contract type: Full time
About The Job Patient Care Representative
Behind Every Smile is a Patient Care Support Hero! ️ If you're passionate about creating a warm and welcoming environment, join us in enhancing the patient experience. Your dedication could be the light they need.
Details
Behind Every Smile is a Patient Care Support Hero! ️ If you're passionate about creating a warm and welcoming environment, join us in enhancing the patient experience. Your dedication could be the light they need.
Details
- Rate: 150 PHP/hour
- HMO: After 6 months
- Work set-up: Office-based
- Weekly workload: 40hrs/week
- Handle inbound customer inquiries (chat, calls, emails) regarding their concerns.
- Assist customers and ensure customer satisfaction is maintained at all times.
- Collaborate with other team members to resolve complex issues.
- Maintain accurate records of all customer interactions.
- At least 1 year of experience in a customer support role.
- Has knowledge and experience in patient care or related work.
- Ability to communicate and foster positive physician and patient relationships.
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