PAD & Payroll Specialist

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description:

We’re looking for a PAD & Payroll Specialist to join our team at MBPS. In this role, you are expected to review cases, collect and track outstanding requirements, summarize all received underwriting requirements, and recommend an underwriting decision for the Underwriter to review and finalize.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Manage payroll files, which includes:

  • Set up the system that allows the file to run

  • Schedule and coordinate running the files

  • Quality-check the files

  • Send the files to the client

  • Answer inquiries about the files and their content

• Manage pre-authorized debit (PAD) files, which includes:

  • Run queries to identify members who require pre-authorized debit (PAD)

  • Build the pre-authorized debit (PAD) file that contains the members and their premiums

  • Upload the pre-authorized debit (PAD) file into the treasury system

  • Answer inquiries about the pre-authorized debit (PAD) transactions in the files

• Document the custom processes for payroll and pre-authorized debit (PAD) for your assigned clients

• Attend meetings with clients as the subject-matter expert for their payroll and pre-authorized debit (PAD) files

Qualifications:

• College or University graduate of any medical or health science course

• Underwriting experience or working in a Life Insurance company is preferred but not required

• Minimum Skills to Hire/Must Haves:

  • Knowledge and experience in the financial industry and specifically Group Benefits

  • Prior experience in a payroll environment or working with payroll files

  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] .

Working Arrangement