Outbound Sales Representative

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

We are seeking an experienced and results-driven Outbound Telesales Agent to join our team. The successful candidate will be responsible for making outbound calls to existing and/or potential customers to promote our products and services, build relationships, and drive sales growth. The ideal candidate will have excellent communication and sales skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Research and Preparation: Research customers to understand their needs and pain points, and prepare for calls by reviewing customer data, product information, and sales scripts.
• Outbound Calling: Make outbound calls to existing and potential customers to introduce our products and services, build relationships, and drive sales growth.
• Communication and Sales: Utilize excellent communication and sales skills to engage with customers, understand their needs, and promote our products and services.
• Handling Objections: Handle objections and concerns from customers in a professional and courteous manner, and provide solutions and alternatives to meet their needs.
• Closing Sales: Close sales and finalize agreements with customers, ensuring that all necessary paperwork and documentation is completed accurately and efficiently.
• Follow-up and Follow-through: Follow up with customers after calls to ensure that they are satisfied with our products and services, and to identify potential opportunities for further sales.
• Data Entry and Administration: Accurately and efficiently enter customer data and sales information into our CRM system, and perform other administrative tasks as required.
• Customer Experience: Deliver exceptional customer experiences through proactive and responsive communication, ensuring that customer needs are met and exceeded.
  
  

Requirements:

• Experience: Minimum 1-2 years of experience in telesales or a related field.
• Skills:
• Excellent communication and sales skills.
• Strong work ethic and ability to work in a fast-paced environment.
• Ability to handle objections and concerns from customers.
• Strong organizational and time management skills.
• Proficiency in CRM software and Microsoft Office.
• Education: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred.
• Certifications: None required, but certifications in sales or telemarketing may be an asset.
  

Job and Company Highlights

• Competitive salary + bonuses + unlimited commission
• Generous paid time off
• Healthcare and Life Insurance coverage on day 1
• Above industry standard company and statutory benefits
• Monthly and Quarterly Engagement Activities
• Work-Life Balance
• Training and Development
  
  

If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity!

About IONOS

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.