Order to Cash Operations/Collections Senior Analyst

Accenture in the Philippines


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
RESPONSIBILITIES:


  • Responsible for the activities assigned by the OTC Team Lead.
  • Provides a day-to-day work to the group, conducts workload studies, plans activities, sets direction, and provides supervision to and evaluation of direct reports
  • Ensure timely sending of invoices to customers and completeness of supporting documents of the billing team.
  • Act as first level of escalation validating the accuracy of billing data against sales order, customer’s purchase order, etc and immediately resolve any discrepancies noted
  • Monitor team productivity and accuracy, identifying areas for improvement and implementing corrective actions.
  • Understand and perform AR lead role.
  • Assist AR processors with questions and problems related day to day transaction processing.
  • Assist the OTC Team Lead in supervising the activities performed by the regular AR processing team within Manila DC.
  • Ability to provide assistance to the staff
  • Actively seeks opportunities for Continuous Improvement initiatives.
  • Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
  • Escalates production issues to OTC Team Lead as appropriate.
  • Ensures all work is performed in accordance with SLAs and metrics.
  • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
  • May be assigned complex activities depending upon business requirements


    • SKILL AND QUALIFICATIONS:


  • Open to Accountancy, Business and or Finance course graduate and undergraduate with strong relevant work experience
  • with at least 4 years strong related work experience on Order to Cash / Accounts Receivables (i.e. Sale/Order Management, Billing, Cash Applications, Deduction Management and Credit & Collections -B2B)
  • With at least 3 years of OTC/Accounts Receivable experience
  • With 1 year of supervisory experience
  • Amenable to work Full RTO in Quezon City, Mandaluyong, Taguig, or Alabang
  • Willing to work in any shifts i.e. night shift, graveyard schedule etc.
  • Good communication skills


    • How to apply

    To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

    Post a resume

    Similar jobs

    Site Foreman

    Colas Rail Srbija, Quezon City
    1 day ago
    Company: MMSP CR PHILIPPINESLocation: Quezon CityCountry: PhilippinesType of Contract: Fixed termPublication Date: 24 Oct 2025MissionLead the on-site execution of multidisciplinary works-including Trackwork, Signalling, and Power Supply-according to Colas Rail standards and CP106 procedures. Ensure all activities are performed safely, to the required quality, and according to the project schedule. Coordinate and supervise both Colas Rail teams and subcontractors throughout installation,...

    ServiceNow QA Tester

    IBM, Quezon City
    2 days ago
    IntroductionA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner...

    Business Intelligence Engineer

    TALENTMATE, Quezon City
    3 days ago
    Job DescriptionIntroductionA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our...