Order Management Specialist
RealPage, Inc.
Date: 4 days ago
City: Cebu City
Contract type: Full time
Summary
The Business Analyst II is a key member of the Unified Onboarding team that assists in the coordination of implementation orders and conducts the scheduling of customer onboarding activities. This includes the administrative responsibilities related to order management, scheduling operations, and order distribution. To ensure the successful implementation of Realpage products and services.
Primary Responsibilities
The Business Analyst II is a key member of the Unified Onboarding team that assists in the coordination of implementation orders and conducts the scheduling of customer onboarding activities. This includes the administrative responsibilities related to order management, scheduling operations, and order distribution. To ensure the successful implementation of Realpage products and services.
Primary Responsibilities
- Track the throughput of orders from order creation to product/service implementation.
- Assist Revenue Operations, sales, implementations, and operations teams to resolve issues related to Salesforce order items.
- Partner with Sales, Implementations, and Account Management teams to support activations of orders.
- Work with customers to schedule the implementation of newly ordered products and services.
- Prepare charts, graphs, and other content for executive presentations.
- Leverage knowledge of RealPage order management processes and procedures to ensure operation and implementation of client services.
- Bachelor’s degree in Business or Computer Science
- 2 years of experience in an order management, scheduling, or other operational support role.
- Ability to manage, analyze, and track orders for a sophisticated and often complex order management process.
- Ability to work independently, multi-task, achieve tight deadlines, and take initiative on multiple projects.
- Cultivate internal and external relationships to gain new knowledge and competencies.
- Proficiency using MS Office applications (Outlook, Word, PowerPoint, and Excel)
- Proven record identifying and implementing process improvements.
- Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results.
- Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously.
- With background in Salesforce
- Excellent verbal and written communication skills
- Strong analytical, research, and problem-solving skills
- Strong attention to detail
- Must be willing to work in a fixed Night Shift Schedule
- Must be flexible in terms of work arrangement (Office, Home or Hybrid)
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Manager - Tax Advisory (Lawyer, Cebu-Based)
Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8,
Cebu City
4 hours ago
Job Summary:We are looking for a strategic and highly experienced Tax Lawyer (Senior Manager) to lead tax advisory services for clients. This role is responsible for overseeing complex tax legal matters, managing client relationships, and supporting regulatory, compliance, and transactional tax needs. It also involves supervising legal tax professionals and collaborating with cross-functional teams to deliver integrated client solutions.The ideal...
Order Management & Billing Analyst
NCR Voyix,
Cebu City
2 days ago
About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful...
Payroll Operations Analyst
GoTeam,
Cebu City
2 days ago
Key ResponsibilitiesData Analysis & Reporting: Collect, process, and analyze payroll data to ensure accuracy and compliance with company policies and regulatory requirements. Develop, maintain, and distribute payroll reports and dashboards to track key performance indicators (KPIs) and identify trends or discrepancies. Create ad-hoc reports for management and stakeholders as needed. Use historical data (payroll, interactions, etc.) to predict and forecast...
