Operations Supervisor

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Supervise the running of a safe and efficient operation, working within clear guidelines to help achieve all warehousing standards and defined outcomes for its responsibility area/shift approach.
• Assist the Operations Manager in overseeing the process flow and controls of warehouse operations including the Pick and Pack, Expedite and Shipping operations. To ensure as well Outbound operation is aligned to our company standard and customers’ standard.
• Maintain and build good and strong relationship with the customer putting DSC on their mind as their first choice logistics provider, employer of choice and investment of choice
• Have clear understanding of Roles & Responsibilities applicable to your role and to your team
• Acts as key contact person for the resolutions of all issues pertaining to client's Shipping Process (Putaway, Pick and Pack, Expedite and Shipping)
• Ensure that all contracted KPI for Inbound and Outbound are met.
• Provides operations support to other team in needed in the organization
• Work cooperatively with Contract and Operations Manager, Operation Excellence officer, team leaders, and other members of DSC quality and clients quality personnel for effective alignment, executions and implementations of Standard Operating Procedures and Work Instructions
• Responds promptly to internal and external customers queries and resolves any issues immediately and professionally
• Builds smooth and strong relationships with client by means of open communications and feedback methodology
  
  
  

Requirements

• Bachelor's/College Degree , Engineering (Industrial), Engineering (Others), Logistic/Transportation, Business Studies/Administration/Management or equivalent.
• With 4 year(s) of working experience in the related field.
• With experience in Supervisor 5 Yrs & Up Experienced Employees specializing in Logistics/Supply Chain or equivalent.
• Full-Time position(s) available.
• Willing to work in Calamba laguna Site