Billing Officer

About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Prepares the billing summary. Ensure that all services rendered to assigned customers are invoiced in a timely, complete and correct manner
• Set up and organize billing files, process and validate billing data ensuring invoices are validated against applicable rates and charges have been applied correctly
• Ensures supporting documents are attached in the billing for reference of the reviewer / approver
• Submits billing summary for review and approval of the site manager and customer as required
• Ensure claims are valid and reviewed/approved by site manager and are not auto deducted from collection.
• Create invoices, credit and debit memos and ensure these are signed in accordance with the approval matrix
• Ensure that additional scopes (and/or costs not in the budget) which will be incurred for the account has prior approval of client’s authorized representative to avoid billing disputes.
• Support escalation process in collection follow ups
• Provide support in the contract renewal process
• Assist customers with invoice queries, payments, billing issues and requirements
• Supports and provides Sector Head/Contract Manager with billing information and analysis needed for cost review with the customer, as applicable (i.e analyze variance actual vs budget, month to month actual billing, etc)
• Prepare journal entries for revenue accruals and other OTC related adjusting entries including customer claims provisions
• Assist in the analysis of revenue recorded for the month and provide reason for significant increase or decrease in revenue to commercial controlling team to support their Profit and Loss analysis
• Close coordination with other Finance Tower (PTP, Commercial and Corporate Accounting)
  
  
  

Requirements

• Graduate of Accountancy or other related courses
• With a minimum 3-year solid experience in OTC related function
• Background in Financial Consolidation, Financial Forecasting & Planning Management
• Good Leadership and Interpersonal Skills
• Analytical and can communicate at all levels in the organization, and has presentation skills
• Preferably with a background in Supply Chain business, in a 3PL working environment.
• Can start ASAP