Operations Director

HR TechX Corp.


Date: 2 weeks ago
City: Taguig
Contract type: Full time
Position: Operations Director

Location: Taguig City

Work Setup: Onsite

Role Overview

The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches.

Responsibilities

  • Lead and manage restaurant operations to achieve business targets and service standards.
  • Supervise Area Managers and oversee staff development and training.
  • Monitor key metrics such as sales, labor costs, and customer satisfaction.
  • Ensure adherence to health, safety, and food quality regulations.
  • Collaborate with HR, Marketing, and Supply Chain for operational alignment.


Qualifications

  • Minimum 10 years of experience in QSR or multi-unit restaurant operations.
  • Strong leadership, decision-making, and communication skills.
  • Ability to manage multiple locations and large teams effectively.

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