Open for HS/SHS Graduates (CALL CENTER AGENT )

Work Avenue and Business Solutions Incorporated


Date: 2 weeks ago
City: Cebu City
Contract type: Full time

We PROVIDE AVENUE FOR SUCCESS!

APPLY NOW! Easiest and fastest way to get HIRED!

WORK AVENUE AND BUSINESS SOLUTIONS, Inc. is a premier personnel and training development company, with a deep understanding of the unique needs of the call center industry. We are dedicated to becoming the company of choice, renowned for our exceptional service delivery, innovative solutions, and unwavering commitment to total customer satisfaction.

Our corporate mission is to be the leading private training and consultancy firm in the Philippines, distinguished by our professional expertise, top-tier training programs, service excellence, and responsible corporate citizenship. We aim to foster overall growth and stability while empowering candidates to fully harness their skills and potential, enabling them to achieve the life they aspire to.

We take immense pride in our team of highly competent professionals, whose experience and expertise are the cornerstone of our success. Our company is guided by a seasoned leadership team with extensive knowledge of the fast-evolving call center industry.

Work Avenue is ushering in a new era of training, consultancy, and outsourcing, where our customers always come first. With our clients as partners, they can look forward to enhanced financial well-being and greater opportunities in life. We deliver more than just services—we deliver the means to thrive!

Qualifications:

  • At least HS Graduate/ Senior High School Grad(with diploma/Certificate)
  • Must have good English communication skills
  • Willing to work on holidays, weekends, shifting schedules, and extended working hours
  • Can START ASAP

Main Job Tasks and Responsibilities:

  • Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

PERKS AND BENEFITS!

  • Night Differential
  • 13th Month Pay
  • Monthly Incentives
  • Bonuses for Sales Account and Perfect Attendance Bonuses
  • Opportunities for Promotion
  • HMO

What to bring?

  • 2 sets of resume
  • 1 valid ID
  • Vaccination card
  • Pen

NOTE: Please take note this is not a Work from Home (WFH) setup, and you're required to work on-site following the minimum health standard.

How to Apply

For an easy and fastest appointment, send us your "COMPLETE NAME / ADDRESS" at 0917-305-3385 for your job interview schedule and look for Ms. Aria.

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