OpCo Continuous Improvement Manager

Summary Description:

This position is a key part of expanding Dover Business Services’ capabilities to supporting Dover Operating Companies (OpCos) on strategic projects and programs. Their daily responsibilities include aligning projects with business objectives, constructing detailed project plans, managing various teams, achieving milestones, identifying issues and risks, and communicating the results to stakeholders. Additional responsibilities may include building out OpCo support services and transitioning to the DBS operating model.

Essential Responsibilities

• Lead the initiation and planning of a project and ensure technical feasibility and alignment to leading global process standards
• Determine and define project scope and objectives
• Ensure resource availability and allocation
• Ensure all projects are delivered on time within the stipulated scope and budget
• Develop and manage a detailed project schedule and work plan
• Create and maintain a comprehensive project documentation (working papers)
• Coordinate with internal and external parties for the flawless execution of projects
• Manage relationships between clients and stakeholders
• Perform risk management analysis to reduce project risks
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Measure project performance to identify areas for improvement
• Report and escalate to upper management as and when needed
• Identify opportunities for process improvements, support execution during project timeframe, and catalog for hand-off to operations
• Transition activity, where appropriate, from OpCo to DBS standard operating model
  
  

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration or Financial Information Systems
• 8-10 years corporate accounting and/or financial analysis experience; shared service center or manufacturing experience a plus
• Lean Six Sigma certification (Black, Green, or Yellow Belt) preferred
• Has understanding of basic accounting treatments, Debit/credit, Financial reports (FCF, P&L, Balance Sheet, etc.)
• Proficient use of MS Office required
• Understanding of accounting processes coupled with financial systems knowledge preferred
• Working knowledge of some of the following ERPs/ systems & applications an advantage: Concur, High Radius, Blackline, OneStream, Oracle, Perceptive, Power BI, SAP, Boomi
• Clear communication skills with ability to communicate with individuals within/out the organization
• Results driven
• Builds and manages collaborative relationships
  
  

Preferred Qualifications

• High level of customer focus and ability to maintain a positive attitude at all times
• High level of proficiency in Microsoft Office products
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to prioritize and multi-task in a fast paced environment
• Experience in teaching training modules for product(s) and process
• Self-directed, positive, motivated and ethical role model able to work with minimal supervision
• Ability to be an effective team member and display initiative
• Ability to maintain a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards
  
  

Company Overview

Dover Business Services empowers Operating Company growth by providing best-in-class operations expertise and services to increase capacity, improve controls and reduce operating costs. Throughout its global service centers, DBS leverages technologies managed by process experts to achieve standardization, simplification and efficiency; and does what is necessary to keep the business running smoothly so the leadership can focus on what is possible and achieve organic growth and margin expansion. A standard, centralized approach in DBS service offerings minimizes risk and supports strategic portfolio management. DBS exists to exploit scale and put best practices in place that reduce Operating company costs and expand margins; Seamless, highly responsive support of Dover Operating company is a top priority. Our standardization, technologies and human capital expertise will provide you with transparent, enhanced information that will support better, faster decision making. DBS enables its Operating companies to focus on Strategy, Core Competencies, Lean & Agile Margin enhancement, and Simplification.

Our Talent Value Proposition is to Empower, Engage, and Elevate our workforce through Best in class Employee Experience in the whole Talent cycle within DBS. We embody the values of COLLABORATIVE ENTREPRENEURIAL SPIRIT, RESPECTS AND VALUES PEOPLE, WINNING THROUGH CUSTOMERS, HIGH ETHICAL STANDARDS, OPENNESS AND TRUST, and EXPECTATIONS FOR RESULTS. And we continue to blaze the trail in providing insightful solutions for our stakeholders. Our culture of Opportunity and Development, Coaching and Collaboration, Continuous Learning, Recognition and Impact, and Results-driven will help us achieve Our Vision of Becoming the provider of choice for our Operating companies and its customers.

We are located in Cebu, Philippines; Suzhou, China; and Cincinnati, Ohio. Our corporate headquarters is in Downers Grove Illinois.