Onboarding Specialist (Remote)

Snapscale


Date: 3 weeks ago
City: Talisay
Contract type: Full time
Remote
Snapscale is looking for an Onboarding Specialist to guide new healthcare clients through the onboarding process and ensure a smooth transition into our marketing and operational programs. This role is client-facing and requires excellent communication, coordination, and training skills to deliver an exceptional onboarding experience.

Key Responsibilities:

  • Serve as the main point of contact for new clients during onboarding.
  • Coordinate client training sessions, setup, and implementation tasks.
  • Conduct virtual walkthroughs and training to educate clients on tools and best practices.
  • Collaborate with internal teams (sales, marketing, customer success) to ensure aligned service delivery.
  • Track onboarding milestones, collect feedback, and proactively resolve concerns.
  • Maintain documentation, training materials, and onboarding guides.
  • Monitor KPIs to evaluate onboarding effectiveness and recommend improvements.
  • Assist with the client offboarding process when necessary.

Perks:

  • Health Maintenance Organization (HMO)
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Perfect attendance bonus
  • Other employee incentives
  • Yearly salary increase
  • Opportunities for career growth and development
  • Fun and supportive working environment

Requirements:

Qualifications:

  • Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field.
  • 3+ years of experience in client onboarding, implementation, customer success, or account management—ideally in healthcare or marketing.
  • Strong project management skills; able to juggle multiple clients and timelines.
  • Excellent communication and presentation skills.
  • Critical thinking and problem-solving abilities.
  • Familiarity with CRM tools and project management platforms is a plus.
  • Customer-first mindset and attention to detail.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Email Correspondence - Permanent Work From Home

Cyberbacker Careers, Talisay
1 week ago
100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIMECyberbacker in collaboration with the Davao Transition HubJob Type:Full timeAdminNon-voiceResponsibilities:Determining the nature of incoming emails and prioritizing them according to their importanceScreening incoming emails to determine whether they should be forwarded to the appropriate person or divisionReviewing incoming emails for items that require follow-up and making sure that the...

Branch Operations Officer

RCBC, Talisay
2 weeks ago
Job SummaryResponsible for the supervision of overall branch operations that include cash, accounting, safety of branch, staff and clients.QualificationsGraduate of BS in Accountancy or any Business related coursesHas at least three (3) years of experience in managing and supervising daily cash operation in the bankHas supervisory and leadership experienceHas a balanced customer service and risk management orientationHighly analytical and people-orientedJob...

Sales Driver (Talisay)

JTI, Talisay
3 weeks ago
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more jti.comLocal applicants are welcome.Department SalesReporting...