Office Admin Supervisor

Virtual Ventures Support is actively seeking a highly skilled Office Admin Supervisor to oversee our administrative operations. We are dedicated to providing excellent service to our clients and maintaining a professional, supportive work environment.

Key Responsibilities:

• Supervise and manage daily office operations, ensuring efficiency and productivity.
• Oversee and coordinate medical billing processes, ensuring accuracy and compliance with industry standards.
• Handle multiple client accounts, providing exceptional service and maintaining strong client relationships.
• Manage stressful and difficult situations with composure, providing effective solutions and maintaining a positive work environment.
• Multitask effectively, prioritizing and managing various administrative tasks simultaneously.
• Communicate clearly and professionally with team members, clients, and other stakeholders.
• Ensure compliance with Philippine labor laws, particularly in handling admin, attendance concerns, payroll issues, and disputes.
• Provide coaching and feedback on employee behavior, ensuring adherence to company policies and standards.
• Manage termination processes with professionalism and sensitivity, ensuring compliance with legal requirements.

Qualifications:

• Proven experience in office administration and supervision, with a focus on medical billing.
• Strong understanding of Philippine labor laws and experience in handling payroll and employee relations issues.
• Exceptional multitasking abilities and a calm demeanor under pressure.
• Excellent communication and interpersonal skills.
• Ability to manage and resolve conflicts, providing constructive feedback and coaching to team members.
• Experience in handling terminations and other sensitive HR matters.

Preferred Qualifications:

• Knowledge of industry-specific software and tools for medical billing.
• Experience in a fast-paced, client-focused environment.
• Strong organizational skills and attention to detail.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Job Type: Full-time