Non Voice Customer Support Slovak Bilingual

Strikingly


Date: 1 week ago
City: Lipa City
Contract type: Full time
Remote
Job Overview

Join our dynamic team as a Slovak Bilingual Non-Voice Customer Support Specialist. In this role, you will work permanently from home and play a crucial part in enhancing customer satisfaction through exceptional service. We pride ourselves on fostering a supportive environment where your contributions truly matter.

Key Responsibilities

  • Represent our brand and embody its voice in every customer interaction.
  • Create memorable experiences for our customers by delivering outstanding service through various channels including email, chat, and social media.
  • Translate our products and communications, ensuring clarity and consistency across all materials.
  • Acquire in-depth knowledge of our products and internal systems to assist customers effectively.
  • Maintain a positive and uplifting demeanor in all team and customer engagements.

Required Skills

  • Proficient communication skills in both Slovak and English.
  • A genuine passion for assisting individuals with diverse learning styles.
  • A strong inclination towards continuous learning, problem-solving, and analytical thinking.
  • Prior experience in a customer service role within a fast-paced setting.
  • Technical proficiency with a desktop or computer setup meeting specified requirements, along with a reliable internet connection.

Qualifications

  • Availability to work full-time (40 hours per week).
  • Previous experience in customer service is essential.

Career Growth Opportunities

We offer comprehensive training that equips you with vital skills to advance within the company. Our commitment to continuous learning ensures that you have opportunities for professional development and career progression.

Company Culture And Values

We are dedicated to creating a vibrant and enthusiastic workplace centered around customer happiness. Every team member is encouraged to embrace our brand’s identity and ensure consistency in every customer interaction.

Networking And Professional Opportunities

As part of our organization, you will have the chance to build a network of like-minded professionals, engage in skill development, and collaborate on innovative solutions that impact our customers positively.

Compensation And Benefits

We provide a competitive salary, paid on a weekly basis, alongside comprehensive training without the need for interviews. This role offers a unique opportunity to make a meaningful difference in the lives of others while enjoying the flexibility of remote work.

Employment Type: Full-Time

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