NOC Engineer (AU IT, Office-based)
ConnectOS
Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
Description
Schedule: Monday- Friday (6:00 AM - 3:00 PM PHT)
What are we looking for?
Skills Required
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client delivers IT, wired and wireless operations, security, and networking advice and solutions to large private, public, and government organizations in Australia and New Zealand.
#ConnectOSCareers #JoinConnectOS #ConnectOSTech
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
Schedule: Monday- Friday (6:00 AM - 3:00 PM PHT)
What are we looking for?
Skills Required
- Strong troubleshooting skills in switch/router/wifi
- Working knowledge of Aruba ClearPass and Aruba Central
- Experience supporting firewall and SD-WAN
- Competency in LAN design, VLANs, cloud connectivity
- Detail-oriented with good documentation practices
- 3+ years’ experience in network operations or NOC roles (MSP environment preferred)
- Certifications in Aruba, Cisco, Meraki or similar networking technologies
- Experience with Datto RMM and Autotask PSA or equivalent
- Understanding of asset lifecycle management and patch management best practices
- Act as Level 1 and 2 support for client MSP network and infrastructure incidents.
- Monitor and troubleshoot RMM (Remote Monitoring & Management) alerts from Central platform.
- Perform lifecycle patching and asset management.
- Execute health checks and system audits across client environments as needed.
- Support and maintain switches, routers, firewalls, and wireless access points.
- Troubleshoot LAN/WLAN networks, including cloud-integrated systems.
- Conduct predictive, active, and passive wireless surveys using Aruba best practices.
- Administer and support Aruba ClearPass for network access control
- Administer and support Aruba Central for cloud-based network management and monitoring.
- Triage and resolve tickets within SLAs using Datto Autotask PSA (formerly Kaseya).
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client delivers IT, wired and wireless operations, security, and networking advice and solutions to large private, public, and government organizations in Australia and New Zealand.
#ConnectOSCareers #JoinConnectOS #ConnectOSTech
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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