Manager, Product Operations

About PDAX

At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.

As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system.

We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment.

If this sounds like you, then we’d love to talk.

General Responsibilities

• Work closely with various departments (Operations, Finance, Treasury, Product, Tech) to identify, scope, plan, and execute projects and integrations to help improve the company’s processes within clear timelines and with clear ROIs.
• Develop new processes and initiatives to support emerging use cases, collaborating with internal and external stakeholders to address gaps and meet customer needs.
• Ensure compliance to regulatory requirements such as AML, CTR, and STR for each product and service handled.
• Provide expertise for technical, operational, and processing functions related to products and services being handled.
• Collaborate and influence multiple stakeholders including senior management.
• Recommend cutting-edge applications that will help the company scale. Lead in the set-up and implementation of these in-house or third party software.
• Undertake further duties as may be assigned.
  
  

Qualifications

• University degree or equivalent experience required.
• At least 5 years of relevant experience in process improvement or strategy or similar department.
• Green Belt in Six Sigma (preferred, but not required).
• Demonstrated ability to rapidly assess complex situations, make data-driven decisions, and implement process improvements with speed and precision in high-pressure environments.
• Strong track record of end-to-end project management – from strategy to implementation to evaluation.
• Excellent written and verbal communication skills.
  
  

Our Culture

Communication

• We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with.
• We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward.
  
  

Customer-focus

• We think about how our decisions impact our customers and ensure we provide the best experience that we can.
• We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what’s best for both sides.
  
  

Commitment

• We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail.
• We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.