Manager, Events and Communication

This role will be responsible for planning, developing, and executing colleague events and communication strategies that align with our company's goals. This role requires a creative and organized individual who can manage multiple projects concurrently and communicate effectively with various stakeholders.

Position Responsibilities

Event Planning and Management:

• End-to-end planning, organization, and execution of a variety of colleague events, including corporate townhalls, mid-year and year-end celebrations, AMAs, fireside chats, leadership conferences and offsites, among others.
• Source, negotiate, and coordinate vendors, venues, and other external partners to ensure seamless event execution.
• Develop creative concepts and themes that align with company objectives and brand image.
  
  

Develop and coordinate scripts, show-flow and content briefs for events, including drafting, reviews by stakeholders and participants, and rehearsals.

• Manage internal stakeholder support for events, including IT, HR, media, marketing, event volunteers and staff, and finance.
• Manage event budgets, negotiate contracts, and ensure cost effectiveness.
• Manage all event administration, including drafting and submitting ICPs, maintaining Smartsheet reporting and other reporting as requested.
• Conduct post-event evaluations to assess outcomes and identify areas for improvement.
• Coordinate post-event photo and video summaries and promotions, including promotion on local and global internal channels (MFCentral, MFTV) and external ones.
• Support and coordinate regional and global events held in or transmitted to the Philippines market
  
  

Communications Strategy

• Develop and implement communication plans to promote colleague events (pre and post)
• Monitor and analyze communication metrics to measure the effectiveness of event communications
  
  

Team Collaboration And Leadership

• Work closely with Head of Communications and External and Executive Communications Manager for enablement in media and leadership events
• Support the Communications Team’s various creative requirements
  
  

Stakeholder Engagement

• Serve as a primary point of contact for event-related inquiries and communications.
• Build and maintain relationships with key stakeholders, including suppliers, internal collaborators and partners, HR and corporate services, among others.
• Ensure consistent and effective communication and metrics reporting with all stakeholders before, during, and after events.
  
  

Required Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
• Minimum of 5 years’ experience in event management and communications, preferably in insurance and banking sectors.
• Proven track record of successful event execution and strategic communications.
• Exceptional written and verbal communication skills.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite, Adobe Creative and familiarity with event management software and social media platforms.
• Willingness to travel and work flexible hours as business requires required
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid