Loading Dock Supervisor

NUSTAR Resort


Date: 18 hours ago
City: Cebu City
Contract type: Full time
Department

Loading Dock

Employee Type

Probationary

Job Responsibilities

  • Assist the Security Loading Dock Assistant Manager to lead, allocate responsibilities and monitor the performance of Security Loading Dock Team.
  • Conduct Training of Security Loading Dock personnel to provide a qualitative point of service for all internal guests of UHRI, provide training and support to the Security Loading Dock Team in the required systems and related policies and procedures.
  • Prepare and present reports pertaining to operation and administration of the whole team of Security Loading Dock.
  • Directly supervise Back of house access by contractors and vendors for deliveries particularly in the area scope of Loading Dock .
  • Review standards and actively look for ways to improve company-wide Safety and Security Guidelines especially on the area of Loading Dock and implement approved changes.
  • Process audits of equipment and operational supplies and ensure proper documentation.
  • Coordinate emergency situations and escalate all Security & Safety concerns and any issues to Security Loading Dock Assistant Manager or Security Management as appropriate, if the Security Loading Dock Assistant Manager is not present.
  • Manage incidents in a discreet and confidential manner appropriate to the situation and to maintain a professional image.
  • Monitor all security procedures under the direction of Security Loading Dock Assistant Manager.
  • Develop, recommend, implement and review KPI used to assess performance of team members in line with the required standards. Also, promote responsibility and accountability within the team; provide timely constructive feedback and guidance through coaching.
  • As required perform role of Security Loading Dock Assistant Manager.
  • As required perform the functions of an Officer, Security Loading Dock.
  • Perform additional duties as assigned by Security Loading Dock Assistant Manager.

Qualifications

  • Minimum 2 years Hotel & Casino experience as a supervisor or Acting Supervisor role.
  • Knowledge of Security systems an advantage.
  • Experience in Customer Service and or Security Officer duties.
  • Relevant qualifications with a focus on Occupational Health and Safety and/or Security related operations Response Training and / or Basic First Aid Training.
  • In-depth experience and understanding of essential hospitality standards and company policies.
  • Bachelor’s Degree in any field or equivalent experience.
  • Reasonable level of physical fitness and an ability and willingness to work flexibly on a rotational shift including night duty, weekends and Holidays.

Experience Range Range (Years)

1 - 5 years

Job posted on

2024-07-10

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