Customer Support Associate | Accenture Cebu
Accenture in the Philippines
Date: 19 hours ago
City: Cebu City
Contract type: Full time
1-Day Onsite Processing is available for this role. Visit our Career Hub every Monday-Friday (except holidays) from 9am-3pm.
Accenture Holiday Rush: Get 30K* Hiring Bonus when you apply & get hired for our CSR opening.
Get a chance to win exciting gadgets when you apply and get hired at Accenture Cebu as Customer Service Representative! Walk-in promo period runs from October 21, 2024 up to December 13, 2024.
Candidates who showed up in the Career Hub and complete the HRI stage will receive Lazada e-wallet voucher worth P310
About You: The ideal candidate will have the following skills and experience:
Accenture Holiday Rush: Get 30K* Hiring Bonus when you apply & get hired for our CSR opening.
Get a chance to win exciting gadgets when you apply and get hired at Accenture Cebu as Customer Service Representative! Walk-in promo period runs from October 21, 2024 up to December 13, 2024.
Candidates who showed up in the Career Hub and complete the HRI stage will receive Lazada e-wallet voucher worth P310
- Terms and Conditions apply.
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
About You: The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- With 0-5 months BPO experience
- With excellent communication skills
- Amenable to work on a shifting schedule.
- Willing to work in Cebu City, Cebu
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