Learning Development Trainer
Probe Group
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
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Job Description
Job Purpose
Deliver engaging and effective training sessions to develop the knowledge, skills, and behaviors of new hires, ensuring they are equipped to perform their roles successfully.
Key Responsibilities
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Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
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Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
Back to search results
Previous job Next job
Job Description
Job Purpose
Deliver engaging and effective training sessions to develop the knowledge, skills, and behaviors of new hires, ensuring they are equipped to perform their roles successfully.
Key Responsibilities
- Design and deliver training programs for new hires, including product, process, and culture-based modules.
- Develop and update training materials, exercises, and assessments to ensure relevance and effectiveness.
- Facilitate onboarding and refresher sessions to reinforce learning and support operational readiness.
- Monitor trainee performance through evaluations, coaching, and developmental feedback.
- Maintain accurate training records, reports, and documentation.
- Collaborate with internal teams (Recruitment, Operations, QA, IT) to ensure smooth training execution.
- Support the continuous improvement of training content and delivery methods.
- At least 1 year of experience as a Trainer.
- Strong communication, facilitation, and presentation skills.
- Analytical, proactive, and capable of working independently.
- Willing to work onsite in Eastwood, Quezon City on a day shift schedule.
- Open to occasional business travel as required.
Apply Now
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
Get notified for similar jobs
You'll receive updates once a week
Enter Email address (Required)
Failure!
Get tailored job recommendations based on your interests.
profile icon
Profile recommendations
No recommendations found
Similar Jobs
No recommendations found
Jobseekers Also Viewed
No recommendations found
Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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