Learning and Development Administrator l Eastwood

MicroSourcing


Date: 2 days ago
City: Quezon City
Contract type: Full time
Discover your 100% YOU with MicroSourcing!

Position: Learning and Development Administrator

Location: Global One Eastwood, Quezon City

Work setup & shift: Onsite l Dayshift

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As Learning and Development Administrator, you will:

Be primarily responsible for the management of all employees’ training files, training materials course/program structure, enrollments, notifications and system administration.

Role And Responsibilities

  • Administrative tasks to support training and competency processes
  • Managing the end-to-end process for targeted training programs
  • Driving continuous improvement and best practice for training delivery
  • Ensuring staff proficiency levels in accordance with training needs
  • Actively coaching and mentoring Training Officers and our Corporate, Branch and Department Level Managers in the scheduling, management and recording of classroom, practical and operational training
  • Reporting assistance: course, department, position, overall compliance or as required by business. Develop monthly training reports
  • Maintain and update employee data on SupaLearn, Learning Management System
  • Filing of employee’s paperwork, including physical hard copies and electronic personnel files
  • Maintain the Training SharePoint pages
  • Liaise with third party Training Providers to ascertain suitability for specific training initiatives
  • Learning Management System LMS course setup; format information, loading SCORMs, notifications, attendance registers, embedding files.
  • LMS user management; enrolments, suspensions, reporting inconsistencies with IT
  • LMS troubleshooting; completion issues, access issues, reporting errors to relevant vendor.
  • Other tasks as required from time to time

What You Need

Non-negotiables

  • College Graduate
  • 2+ years’ experience in a training administration environment
  • Intermediate experience with the Microsoft Suite of programs
  • Intermediate experience with Learning Management Systems, preferably Seertech Solutions

Preferred Skills

  • Technical expertise in the Seertech LMS
  • Proven ability to identify new processes and procedures for the implementation of the LMS.
  • Professional approach to handling confidential and sensitive information
  • Excellent communication skills, both written and spoken, including the ability to effectively communicate at all levels within the business
  • Possess a keen attention to detail and accuracy, exceptionally well organised and methodical in approach.
  • Tech Savvy

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply

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