Lead Technical Product Manager

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

This position is for a Lead Technical Product Manager (Individual contributor – Director level) within Cloud Platform Services team.

We are seeking a talented, motivated and driven individual who will be responsible for being a Lead Technical Product Manager driving Cloud Infrastructure/Containers, PaaS and Data Analytics deliverables. You will be creating vision, strategy and elaborating use cases/requirements that engineering teams would love to deliver. This will be through engagement with internal customers (business segments), application owners, developers, cloud operations and security teams, product managers, engineering team and leadership. You will also be responsible for developing deliverable/release technical content for stakeholder consumption.

You will interact cross-functionally with engineering, product managers, cloud operations team and internal business segments.

People Leader Role: No

Responsibilities

• Drive vision and strategy for Manulife Cloud Services
• Responsible for Elaboration of Use cases/requirements and maintains a prioritized product backlog (epics and user stories) based on business value, ROI and company vision.
• Responsible for owning Product Owner responsibilities for Agile Scrum/Kanban squad(s)
• Work both internally with functional groups (engineering, product managers, cloud operations team and internal business segments) to drive technical release content and deliverables.
• Engage with customers (business segments) on an occasional basis, solicit requirements and prioritize backlog accordingly.
• Create technical content for stakeholder consumption
• Own roadmap for Manulife Cloud Container/PaaS/Data Analytics services
• Deliver Solution/Feature Presentations/Demos at business reviews and meetings.
• Understands and critiques the architecture proposed by architecture team and ensures that the engineering team delivery is aligned to addressing business needs
• Work with scrum masters/program managers to track schedule against the roadmap, and escalate risks/ issues.
  
  

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
  
  

What We Are Looking For

• Experience in product management focused on Public Cloud Services, Software, Automation and Orchestration tools
• Technical knowledge of Public Cloud (preferably Azure) Containers, Platform-as-a-Service (PaaS) and Data Analytics technologies.
• Familiarity of Cloud automation and Application/Platform/Infrastructure security and monitoring tools preferred.
• Experience in Scrum/ agile and Continuous Integration/Continuous Delivery methodologies
• Strong understanding of strategy, financial and analytical fundamentals based upon working experience
• Leadership skills to take new challenges and creativity to take new approaches to problems
• Excellent verbal and written communication presentation skills
• BS or equivalent required
• MBA or equivalent strongly preferred
• 10+ years of experience in Cloud Services/software/automation industry preferred
• 4+ years of experience in Product Management preferred
  
  

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.
  
  

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Continuous innovation We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].