Junior Software Developer - Java (Work From Home)

Quantrics Enterprises Inc.


Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Specific Duties And Responsibilities

  • Collaborating with business users to understand, document, and prioritize software-related issues or enhancement requests.
  • Acting as a liaison between internal stakeholders and the application vendor to communicate technical problems, track progress, and ensure resolution within agreed timelines.
  • Logging and managing application issues through ticketing or issue tracking systems, ensuring clear documentation of symptoms, root causes, and implemented fixes.
  • Assisting in testing and validating vendor-provided fixes or software updates before deployment to ensure minimal disruption to business operations.
  • Monitoring application performance and user feedback to proactively identify potential issues or areas for improvement.
  • Gaining hands-on experience with system workflows, integration points, and data flows to provide informed troubleshooting support.
  • Participating in regular status meetings with the development team and vendors to stay aligned on open issues and upcoming enhancements.
  • Continuously building your technical knowledge and understanding of the software ecosystem to contribute more effectively over time.

COMPETENCIES

Core Competencies (Must-have Competencies)

  • Application Administration using Java, NodeJS,
  • Database Administrations using Oracle and SQL
  • Clear and concise communication in electronic and in-person formats with computer users experiencing difficulties to determine and document problems experienced
  • Ability to troubleshoot problems; being able to reproduce, diagnose and resolve technical problems encountered by users
  • Strong customer service mindset
  • Understanding business operations in a telecommunication service delivery and support

Complementary Competencies (Good-to-have Competencies)

  • Ability to work effectively with cross-functional teams and build strong relationships.
  • Ability to prioritize tasks and produce high-quality work with a focus on accuracy and precision.

Qualifications

Educational Qualification/s

  • University degree in computer science, software engineering, or other relevant discipline, or equivalent combination of education and experience.

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