Jr Digital Content Specialist

Job Description

Key Responsibilities:

Digital Content Development & Team Support

• Assist in creating, curating, and maintaining digital learning content (videos, e-learning modules, infographics, podcasts, etc.)
• Support a collaborative team culture, contributing ideas and learning from peers
• Work with instructional designers and subject matter experts to translate complex concepts into clear, engaging digital formats

Agile & Swarm Methodology Support

• Support the use of Agile and Swarm methods in content creation to ensure flexibility and rapid delivery
• Participate in iterative content development cycles, facilitating collaboration and quick feedback loops

Content Strategy & Curation

• Help develop a strategic approach to digital content that supports L&D initiatives and aligns with S&P's business goals
• Assist in curating and maintaining a well-organized digital learning library

Platform Management & Optimization

• Support the maintenance and optimization of the Learning Management System (LMS) and internal collaboration platforms
• Collaborate with cross-functional teams to integrate new technologies and tools

Technology Research & Innovation

• Research emerging digital learning technologies and trends to identify opportunities for improving content delivery
• Assist in piloting and testing new tools and platforms

Analytics & Reporting

• Track the performance of digital content, including learner engagement and content effectiveness
• Use data to refine content strategies and improve learner outcomes

Cross-Functional Collaboration

• Work with cross-functional teams (HR, Marketing, etc.) to ensure digital content aligns with organizational objectives
• Support content-related initiatives, managing timelines and resources

Continuous Improvement

• Identify areas for improvement in existing content and delivery methods
• Stay updated with best practices and new technologies to enhance digital learning programs

Required Qualification

• Bachelor’s degree in Communications, Marketing, Instructional Design, L&D, or related fiel
• 1-2 years of experience in digital content creation and managemen
• Knowledge of learning management systems (LMS) and digital content delivery tool
• Proficiency in content creation tools such as Articulate Storyline, Adobe Captivate, and Camtasi
• Certification in Instructional Design or a related field is a plu
• Familiarity with Agile and Swarm methodologies is a plu
• Strong written and verbal communication skill
• Project management skills with the ability to manage multiple initiative
• Passion for learning and using technology to drive educational outcome