IT Technical Support (Hybrid)

Career Professionals, Inc.


Date: 1 day ago
City: Makati City
Contract type: Full time
Responsibilities

  • Install, configure, and maintain user workstations
  • Troubleshoot user reported issues
  • Regular monitoring of Network infrastructure, bandwidth
  • Close monitoring of subscriptions, licenses for purchase/renewal
  • Software application inventory & license monitoring
  • IT Asset inventory & Software Inventory
  • Monitor system performance, logs, and security threats

Qualifications

  • 1–3 years of experience in an IT support/helpdesk role (entry-level acceptable for junior roles)
  • Experience working in corporate IT environments
  • Prior experience supporting cloud services (Office 365, Google Workspace, AWS, Huawei Cloud) is a plus.

Industry certifications such as: (a plus but not a must)

  • CompTIA A+ (hardware/software troubleshooting)
  • CompTIA Network+ (networking basics)
  • CompTIA Security+ (basic cybersecurity knowledge)
  • Microsoft Certifications - Cisco Certified Network Associate (CCNA)
  • Cloud Computing

Technical Skills

  • Strong knowledge of Windows, macOS, and Linux operating systems
  • Experience with troubleshooting hardware and software issues (PCs, printers, peripherals videoconferencing devices)
  • Familiarity with Active Directory (AD) (user account management, group policies)
  • Understanding of networking concepts (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
  • Ability to diagnose and resolve connectivity issues (Wi-Fi, LAN, WAN)
  • Experience with Project Management/ticketing systems (Jira)

Soft Skills & Work Ethics

  • Strong problem-solving and analytical skills
  • Excellent oral & written communication skills (explaining technical issues to non-technical users)
  • Patience and a customer-service-oriented mindset
  • Ability to work independently and as part of a team
  • Good time-management and multitasking skills
  • Must be trainable and willing to learn

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Construction Project Engineer

Arcadis, Makati City
4 days ago
As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play. With the power of many curious minds, together we can continue to solve...

Store Cashier - Southgate Mall Makati (SGMM)

MR DIY Philippines, Makati City
1 week ago
QUALIFICATIONS: Candidate must possess bachelor’s degree (on Business course or any 4 year course) Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality customer service Trustworthy, detail-oriented and can work with minimal supervision Minimum of 1 year/s experience in a similar industry Average communication and people skills Computer literate Willing to work in Southgate...

Area Retail Manager - Metro Manila

edamama, Makati City
1 week ago
Summary:The Area Retail Manager is responsible for driving the sales achievement of his/her designated area and is accountable for ensuring that the field teams are in compliance with the edamama service standard through the implementation and execution of the sales and coaching processes. In addition to building a fun, energetic, informative, and skill-driven environment for learning and development, this person...