IT Specialist | Urgent
Vector Outsourcing Solutions Philippines
Date: 3 hours ago
City: Mandaluyong City
Contract type: Full time
Job Description:
- IT Help Desk Support: Provide assistance to employees by troubleshooting common hardware, software, and network issues.
- Network Monitoring: Keep track of network performance and connectivity, identifying and resolving any potential issues.
- Hardware & Software Installation: Set up, configure, and maintain computers, printers, software, and other IT equipment.
- General IT Maintenance: Perform regular system updates, data backups, and security checks to keep IT systems running smoothly.
- Programming & Automation: Develop scripts and tools to automate tasks and improve IT processes.
- Database Development & Management: Design, manage, and maintain databases to support business operations and ensure data accuracy.
- Follow teams and/or clients proper procedures, policies, and methodologies as instructed.
- Other reasonable tasks as determined by Management.
- Bachelors Degree in Information Technology, Computer Science, or related field
- Willingness to be trained and learn medical billing software and systems
- Strong communication and interpersonal skills
- Basic knowledge of Windows OS, Microsoft Office, and networking fundamentals
- Analytical thinking and attention to detail
- A positive, customer-service-focused attitude
- Ability to follow instructions and work under supervision
- Internship or OJT experience in IT support or helpdesk
- Knowledge of Remote Desktop, Active Directory, ticketing systems
- Familiarity with HIPAA, healthcare IT systems, or EMR/EHR platforms
- Basic knowledge of printers, VoIP, VPN, or cloud-based tools
- Onsite during the probationary period
- Hybrid setup available after 1 year
- Night shift schedule
- Office is located at Shaw, Mandaluyong
- Maternity & Paternity Leave
- Medical / Health Insurance
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- HMO Coverage upon regularization
- Rice Allowance of Php 1,000 upon hiring
- Monthly bonus of Php 1,000 upon regularization
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