IT Manager - HMO Company

Dempsey Resource Management


Date: 2 weeks ago
City: Makati City
Contract type: Full time
IT Manager URGENT

Monthly salary: 50,000-100,000

Schedule: 8:30am-5:30pm

Start date: ASAP

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field

3 years and above experience

Technological Platforms, Microsoft 365, Smartsheet, Programming

Knowledge

IT service management (ITIL v4), incident/problem/change, CMDB

Core infrastructure: LAN/WAN, VPN, DNS/DHCP, NAT, Wi-Fi, AD/Azure AD/Entra ID

Cloud platforms: AWS/Azure/GCP (networking, IAM, cost management, backup/DR)

Cybersecurity basics: ISO 27001/NIST CSF, patching, endpoint protection, MFA/SSO, DLP

End-user platforms: Windows/macOS, MDM (Intune/Jamf), Office 365/Google Workspace

DevOps/IaC fundamentals: CI/CD, Git, scripting, Terraform/ARM, container concepts

Data protection & resilience: backups, DR/BCP, RPO/RTO, logging/observability

Vendor/SaaS & licensing models, IT asset & software asset management (ITAM/SAM)

Skills

Project/portfolio management, road mapping, prioritization, delivery to scope/schedule

People leadership: coaching, performance management, hiring, delegation

Incident/problem management, RCA, post-mortems, MTTR reduction

Budgeting & cost optimization (FinOps), forecasting, chargeback/show back

Vendor evaluation, negotiation, contract/SLA management

Automation & scripting (PowerShell, Bash, Python); task orchestration

Documentation & diagramming (SOPs, runbooks, Visio/Lucidchart/Draw.io)

KPI design & reporting (SLAs, uptime, availability, MTBF/MTTR), dashboarding

Competencies

Customer-centric mindset; strong stakeholder management

Strategic and systems thinking; ability to balance risk, cost, and value

Clear communication to executives; concise incident comms

Decision-making under pressure; bias for action and ownership

Change leadership and organizational influence; adept at prioritization

Risk/compliance orientation; data-driven problem solving

Collaboration across product/finance/security

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