IT - Director, Consulting Delivery

Position Description

Business Overview

CGI Philippines, is part of the Asia Pacific Strategic business unit in CGI. Since it’s establishment in 2007, CGI Philippines has broad business process capabilities and critical mass in Customer care, HR and back office business operations. It also provides end to end IT services from service desk, infrastructure management, application management and system integration.

Security Responsibilities

All members shall be responsible for the security of the information that they use or manage, and shall ensure that appropriate measures are taken to preserve its confidentiality, integrity and availability for use.

The following are basic security obligations:

• Be aware of one’s obligation under legislation governing data protection, computer misuse, copyright protection, intellectual property, the retention of public records and the common law;
• Act with propriety in the use of the business units’ Information resources;
• Familiarize with and conform to the Information Security policy and related Standards, Guidelines, etc;
• Report immediately to one’s Line Manager and Information Security Officer, any breaches, or
• suspected breaches, of the CGI Philippines Information Security policy.
  
  

Confidentiality

As a Director Consulting Delivery, you will have access to information of confidential nature. You will be expected to maintain that confidentiality. You should ensure that confidential documents are kept under lock and key and that electronic versions are secured as well.

Performance criteria

You will be assessed on the success in your role according to your achievements against these Terms of Reference and your performance against Performance Indicators.

Job Summary

Job Responsibilities

Client Relationship & Business Development

• Develop and maintain strong relationships with the SBU Leaders/Prime BUs/BU leadership team with view to bring in control, transparency and win-win situations
• Supporting client relationships and business development
• Participate in CSAP discussion and maintaining Client development plans (CDPs) with the PBUs.
  
  

Operations Management

• Drive the monthly financial review and forecasting processes through analysis and reporting for your span of control
• Driving operational efficiencies across sub BU /BU level by efficient allocation of resources such as software licenses, hardware/software tokens, workforce etc.
• Drive continuous improvement initiatives and collaboration across sub BU/ BU
  
  

Finance Management

• Managing the P&L for your Director group
• Ownership and leadership on driving savings and profitability and revenue improvement
• Strong financial acumen who can support proposals and come up with winning solutions for new opportunities
• Cost management – Driving efficient allocation of annual discretionary budget within your OMF
  
  

Partner Management

• Responsible for the implementation of the Partner Partnership Management framework within the Director group to meet or exceed member targets (PSAP, attrition, member referral, etc)
• Mentoring Managers/direct reports for all member initiatives
  
  

Communities of Practice (COP) and Global Alliances

• Contribute to the initiatives of at least 1 or more relevant Communities of Practice across APAC SBU
• Contribute and actively participate in the COP and global alliances relevant to the technologies under your Director group of engagements.
  
  

Administrative

• Adherence to all company mandated responsibilities.
  
  

The above statements are intended to describe the general nature and level of work. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of a member as classified. All members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Qualifications for this role:

• Proven experience as Director–Delivery/Director or at least three (3) years of experience in management role in leading a technology services group, preferably in the ERP industry
• Should have extensive project/service management experience and strong foundation knowledge of financial management, resource management and business engineering processes
• Can drive teamwork through good communication, coordination, initiative, accountability, attention to detail, and enthusiasm.
• Has strong analytical and financial skills
• Knowledge of Management Foundation
• Knowledge of key BU KPI dashboards, metrics reporting, MFE etc.
• Hands-on experience of key operations processes – forecasting and budgeting
• Hands-on experience of the CPMF and BEMF processes and compliance at the management and member levels.
  
  

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.