IT Asset Management Administrator (Associate)

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Administration

Management Level
Associate

Job Description & Summary
At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures.

Those in IT operations support at PwC will focus on providing technical assistance and troubleshooting to provide smooth functioning of IT systems and non-cloud based infrastructure. Your role will focus on providing L1 and possibly L2 support.


Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

About the Role

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

The IT Asset Management Administrator is responsible for maintaining IT documentation, tracking assets and licenses, managing procurement workflows, and coordinating with vendors. This role ensures operational efficiency, compliance, and cost-effectiveness within the organization's IT operations.

Asset Management

• Maintain and update records of all IT equipment in the asset inventory system, including laptops, monitors, docking stations, peripherals, and network devices.
• Collaborate with Human Capital and Recruitment to align equipment logistics with employee onboarding and offboarding timelines.
  

• Maintain an organized record of all software licenses, track expiration dates, and coordinate timely renewals to ensure compliance and avoid service interruptions.
• Manage relationships with vendors by maintaining vendor records, overseeing contracts and renewals, and ensuring service quality through performance reviews.
• Evaluate new vendors for compliance and reliability.
  

• Manage the procurement of IT hardware, software, and services by evaluating needs, sourcing vendor quotes, and processing purchase orders.
• Coordinate with finance and maintain accurate records of all transactions.
  

• ServiceNow coordination between user and GTS specialists
  
  

• Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• Minimum of 1 year of experience as an IT Asset Management/Admin or in a similar role.
• Adept in using Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Intermediate research skills to assist with vendor sourcing and evaluation.
• Ability to independently interact and maintain good strong relationship with vendors.
• Must be open to work in a hybrid setup based in Makati City.
  
  
  

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills
Information Technology (IT) Administration, IT Asset Management (ITAM), Procurement Management, Vendor Management

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Artificial Intelligence, Business Technology, Cloud Disaster Recovery, Communication, Database Disaster Recovery, Data Warehousing Disaster Recovery, Disaster Recovery, Disaster Recovery Solution Development, Emotional Regulation, Empathy, Enterprise Architecture, Hardware Troubleshooting, Incident Management and Resolution (IMR), Inclusion, Intellectual Curiosity, IT Business Strategy, IT Operations, IT Operations Management, IT Performance Management, IT Project Implementation, IT Project Lifecycle, IT Support {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Job Posting End Date