Intern - Non-Technical

Teradyne


Date: 4 days ago
City: Lapu-Lapu City
Contract type: Intern
POSITION SUMMARY: The IT Infrastructure OJT is responsible for the first level implementation and support for the IT Infrastructure environment. The OJT will serve as a first level go to support in the area of Windows, Non-Windows Unix and Network administration and monitoring.

Basic Responsibility

  • Install, and configure internal and customer facing servers with a primary focus on providing Microsoft Windows OS Support (2008, 2012, 2016, 2019, 2022 and Windows 10/11), Non-Windows (Red Hat, Unix, Linux, etc), basic networking.
  • Direct and provide Tier 1 support for our IT Infra Technical Support and Help Desk staff. This requires basic to intermediate knowledge of Networking, Desktop Hardware and Operating Systems.
  • Manage incidents using our issue tracking systems and generate reports for the team.
  • May perform basic VM administration using different Virtualization Platform (VMware, Citrix, Hyper-V and Azure Cloud).
  • Manage Servers and monitor hardware/service alerts.
  • Contribute to current standards and provide improvements when necessary.
  • Update/Write detailed procedures and update knowledgebase when necessary.
  • Perform inventory of services and tools on a regular basis.
  • Generate reports and join regular team meetings.

Requirements

  • College student in Bachelor of Science in Computers, IT or equivalent.
  • Basic experience of system administration with Windows Server, Unix and Network is a plus.
  • Basic skills in Microsoft Active Directory, DNS, DHCP, WINS, DFS, File and Print services, RDS and Group Policy Management.
  • Basic skills in maintaining server environments including security patches, firmware upgrades, hot fixes, service packs, intermediate versions / full version upgrades is a plus.
  • Basic experience in server and desktop virtualization platforms such as VMWare, Hyper-V, Citrix XenApp Server and XenDesktop is a plus.
  • Basic experience in server and desktop in non-windows platforms such as Red Hat, Unix, Linux etc. is a plus.
  • Basic experience in network devices such as Routers, Switches, AP’s, Modems, Firewalls, LAN/WAN networking is a plus.
  • Experience on Endpoint Security (CrowdStrike, Windows Defender, Bitlocker) is a plus
  • Experience with PowerShell scripting is a plus
  • Strong communication skills, analytical ability, judgment and the ability to work effectively with other systems technical staff, internal business customers, and vendors.

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