Infrastructure Specialist-Azure Platform

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Your Role And Responsibilities

• Deploy and maintain Azure resources and other technologies.
• Implementation and support for Networking, Site Recovery Services, Backup for VM and SAP Database and SAP Application in the Cloud.
• Perform risk assessments of existing and new SAP deployments.
• Recommend, implement, and monitor security auditing and alerting solutions.
• Recommend, implement, and monitor Redhat Enterprise Linux for SAP Operating System Upgrade.
• Monitor cloud resources to verify integrity and availability.
• Troubleshoot operational issues, escalate as appropriate and offer solutions.
• Collaborate with IBM SAP Basis Team and NPPD Team, network/security, and infrastructure teams to ensure seamless integration from different landscape (Sandbox, Dev, QA, and Production Environments) including validation planning, validation testing coordination, and reporting readiness for deployment.
• Develop, document, and understand internal IT processes and procedures.
• Ensure timely resolution of issues, responsible for communicating with all impacted Teams the status and resolution of all issues.
• Communicate with customers and notify them of impending changes or agreed outages.
• Assists with special projects or other duties as assigned.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Strong Experience deploying Azure resources Compute, Networking, Backup and Recovery, Storage Accounts, NetApp Accounts, Load Balancers, Monitoring Agents and Site Recovery Services, and Microsoft Sentinel
• Strong working knowledge of Ansible Automation.
• Strong working knowledge of Redhat Enterprise Linux 8 or Higher
• Strong understanding of security concepts surrounding RHEL operating systems.
• Ability to create detailed diagrams.
• Knowledge of IT industry standards, change management processes, and use of change control procedures.
• Ability to work collaboratively with internal and external groups in a team environment to improve overall customer service and support.
• Ability to establish and maintain effective working relationships with internal and external customers.
• Ability to work independently, prioritize issues and defects, and proactively determine areas requiring additional attention, monitoring, or maintenance.
• Proven background in providing excellent customer service.
• Strong analytical and problem-solving skills, think and act quickly to solve issues.
• Requires excellent verbal and written communication skills. Must have the ability to articulate and provide the explanation of technology.
• Maintain up-to-date Azure knowledge of emerging technologies and practices.