Information Technology Graduates - Entry Level Positions

Technical Support Representative (Work-In-Office)

Welcome to a Great Place for Great Careers!
At iQor, our Technical Support Representatives are the go-to problem solvers who make technology easier for customers. Whether it’s answering questions, troubleshooting issues, or guiding a customer step-by-step, you’ll play a key role in turning a challenge into a positive experience. With us, you’ll gain new skills, enjoy competitive pay, and grow in a team that wants to see you succeed.

What Your Day-to-Day Looks Like

As a Technical Support Representative, you will:

• Handle inbound customer calls and provide technical assistance.
• Help customers with troubleshooting by phone, chat, or email.
• Walk customers through solutions in a clear, simple way.
• Build trust by taking ownership of every issue and seeing it through.
• Balance great service with performance goals like quality and efficiency.
• Perform other duties as assigned to support the team.

What We’re Looking For

• At least six months of BPO or technical support experience
• At least 18 years old and a High School/Senior High graduate
• Strong communication skills in English (oral and written)
• Ability to build rapport and show genuine care for customers
• Comfortable using a computer and navigating online tools
• A positive, dependable attitude with problem-solving skills

Why You’ll Love Working at iQor

• Competitive pay and allowances with monthly incentives.
• HMO benefits for you, plus options to enroll up to 5 dependents.
• Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
• Night differential pay, group life insurance, and free onsite medical care.
• Training, coaching, and quarterly appraisals to support your career growth.

Take the next step in your career. Join our team and start your journey as an iQor Technical Support Representative!

Job Type: Full-time

Pay: Php18,000.00 - Php35,000.00 per month

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Please provide your active email address:
• Do you have BPO experience (agent role)? Yes or No

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person