Indigenous Service Support Officer

Queensland Government


Date: 10 hours ago
City: Davao
Contract type: Full time
The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and intervention services to Aboriginal and Torres Strait Islander young people subject to youth justice intervention.

This is designated as an Identified role e.g. Aboriginal and Torres Strait Islander Peoples based on the genuine occupational requirements, in accordance with section 25 of the Anti-Discrimination Act 1991 , and the Recruitment and Selection (Directive 07/23).

Please refer to role profile for full details.

As Indigenous Service Support Officer, You Will

  • Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
  • Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and interventions for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
  • Implement culturally appropriate individualised case plans through designing and implementing intervention strategies, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government and non-government agencies).
  • Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice interventions and their families.
  • Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
  • Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes


Role Requirements

  • Successful applicants will be subject to either a criminal history check or a Blue Card screening.
  • Successful applicants who are either a current or previous public sector employee will be required to disclose previous serious disciplinary history.
  • Under section 571B of the Workers' Compensation and Rehabilitation Act 2003, a prospective worker is required to disclose any pre-existing conditions. Specifically, if requested in writing, prospective employee must inform the employer before starting the job about any prior illnesses or injuries injuries that might affect their ability to perform the job duties or could worsen an existing condition.


Tell Us About Your Skills

  • Your current resume detailing your previous work or voluntary experience including two referees who have a thorough knowledge of your conduct and performance over the past 2 years, or an appropriate period. One referee should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, skills and experience as they relate to the cultural capabilities.


Tell Us About You

  • Provide a short statement (of no more than two pages) telling us why you are interested in this role and outlining what your motivation is to join us.
  • This should also summarise your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities.


Occupational group Community Care

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Virtual Assistant - Recruiter

ClearDesk, Davao
7 hours ago
Do you thrive in fast-paced recruiting environments where every placement helps provide better care? Are you passionate about finding the right people to care for others? At ClearDesk, you’ll get the stability of long-term placement, the flexibility of working from home, and the opportunity to help healthcare organizations build reliable and compassionate teams.Our Story Starts with People Like YouThe two...

Customer Service Agent - Davao

ibex, Davao
2 days ago
Level 1 Customer Service Representative on site in Call center.ResponsibilitiesManage incoming calls from customers.Assess customer’s needs and guide the customer accordingly.Use customer service and critical thinking skills to resolve the customers’ issues and ease their concerns.Maintain acceptable call lengths while remaining friendly, informative and helpful.Maintain productivity and quality standards.Demonstrate appropriate sense of urgency for customer responses.Escalate customer issues appropriately and...

Clinic Supervisor

HR TechX Corp., Davao
1 week ago
Location: Davao (Full onsite)Work schedule: Monday to Saturday (10 hours work schedule)Role OverviewThe Clinic Supervisor is responsible for overseeing the daily operations of the clinic, ensuring efficient and high-quality patient care delivery, and maintaining compliance with healthcare standards. This role involves managing clinic staff, coordinating schedules, supervising clinical procedures, and implementing operational improvements.QualificationsBachelor's degree in any medical allied course and...