Clinic Supervisor

Location: Davao (Full onsite)

Work schedule: Monday to Saturday (10 hours work schedule)

Role Overview

The Clinic Supervisor is responsible for overseeing the daily operations of the clinic, ensuring efficient and high-quality patient care delivery, and maintaining compliance with healthcare standards. This role involves managing clinic staff, coordinating schedules, supervising clinical procedures, and implementing operational improvements.

Qualifications

• Bachelor's degree in any medical allied course and must be a licensed healthcare professional (PRC).
• Minimum of 3 years of clinical nursing experience, with at least 1 year in a supervisory or people management role within a clinic or healthcare setting
• Proven leadership and team coordination abilities
• Strong interpersonal and communication skills
• Highly organized, accountable, and results-driven
• Skilled in coaching, conflict resolution, and patient service excellence
• Proficient in clinic documentation, reporting, and basic health information systems is a plus
  
  
  

Duties & Responsibilities

• Supervise day-to-day clinic operations to ensure timely, efficient, and high-quality patient care
• Lead and coordinate clinic staff including nurses, administrative personnel, and support staff
• Monitor staff performance, provide regular coaching and feedback, and manage scheduling and attendance
• Oversee patient flow, appointment scheduling, and service delivery to minimize wait times and improve patient satisfaction
• Ensure compliance with clinical protocols, health and safety standards, and regulatory requirements
• Handle and resolve conflicts among staff or patient concerns in a timely and professional manner
• Maintain accurate clinic documentation, incident reports, and inventory management
• Facilitate training and onboarding of new staff members
• Coordinate with physicians, external providers, and management for continuous service improvement
• Generate and submit operational reports and performance metrics to higher management