Import/Export Documentation Associate (Customs- Fresh Graduate)

Import/Export Documentation Associate (Entry Level)

DAYSHIFT | Fulltime | Makati (Hybrid) (Makati Office): 2nd Floor, Vicente Madrigal Building - 6793 Ayala Avenue, Makati City

Work Where It Happens Be part of a team that values human connection and purpose-driven collaboration.

• We are looking for fresh graduates or entry-level applicants with a background in Customs, Logistics, or related fields (with relevant internship or work experience in pre-alerts and documentation/freight forwarding)
• Comfortable communicating in English and can start immediately
  
  
  

About The Role

We have partnered with a global manufacturer that is customer-centric, innovative, solution-focused with strong ethical and sustainable values. You will be part of a century-long business that is built on trust and integrity. Setting them apart then and now is their ability to collaborate with and innovate for the people they are here to serve customers, shareholders, communities, and employees.

As an Import/Export Associate/Operations Analyst, you will support the smooth flow of goods by preparing, reviewing, and managing documentation for international shipments. You will work closely with suppliers, freight forwarders, and internal teams to ensure accuracy, compliance, and on-time deliveries.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on:

• Generate and manage packing lists and order confirmations, ensuring accurate quantity and pricing by thoroughly checking and reviewing order details in coordination with suppliers and internal stakeholders
• Create and process purchase orders from Forward Orders, including Non-Stock POs.
• Prepare and update the shipping report to track order status and delivery schedules.
• Monitor and manage ETA/ETD updates to ensure accurate scheduling and communication.
• Process Accrivia PO updates using data from the Whale Shipping Report.
• Upload and maintain ASQ codes as required.
• Coordinate local fabrication orders and track progress and warehouse transfer.
• Maintain and update the dispatch sheet to support daily shipping and logistics planning.
• Create and manage product warranties across all states in accordance with company standards.
  
  
  

What were looking for:

• Open to fresh graduates; background in logistics, supply chain, or customs
• Strong attention to detail and ability to handle multiple tasks simultaneously
• Excellent organizational and time-management skills
• Effective communication skills and a collaborative mindset
• Ability to work independently and adapt in a fast-paced environment
  
  
  

Preferred:

• Internship or experience in import/export documentation, pre-alert preparation, or related processes
• Familiarity with shipment tracking systems or freight management tools
• Knowledge of basic customs clearance requirements, incoterms and trade documentation
  
  
  

Hybrid (Makati Office): 2nd Floor, Vicente Madrigal Building - 6793 Ayala Avenue, Makati City