Implementation Associate
NCR Atleos
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Receiving and processing customer scheduling requests via email, external customer system, and/or web form.
Obtaining NCR Atleos Site Address Numbers (FUA’s) (US and Canada)
Create NCR Atleos Customer Engineer Dispatch Tickets
Submit the required paperwork to schedule NCR CE’s or 3rd party contactors. Obtain CE/technician assignments and provide to the customer
Update and maintain project system (Service Now).
Track equipment shipments through delivery and update customer Quickbase and/or Service Now as needed to support other team members.
Provide survey/installation documentation to CE/3rd party technician.
Manage and maintain shared team mailboxes.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Receiving and processing customer scheduling requests via email, external customer system, and/or web form.
Obtaining NCR Atleos Site Address Numbers (FUA’s) (US and Canada)
Create NCR Atleos Customer Engineer Dispatch Tickets
Submit the required paperwork to schedule NCR CE’s or 3rd party contactors. Obtain CE/technician assignments and provide to the customer
Update and maintain project system (Service Now).
Track equipment shipments through delivery and update customer Quickbase and/or Service Now as needed to support other team members.
Provide survey/installation documentation to CE/3rd party technician.
Manage and maintain shared team mailboxes.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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